About FedSync

Since our inception, FedSync has been driven by the core values of Accountability, Integrity, Teamwork, Value, Innovation, and Quality. These values define who we are. Our vision is to partner with the brightest, most forward-thinking individuals to deliver solutions that anticipate the needs of tomorrow. Our mission is to provide the federal government with innovative and proven solutions, equipping them with the tools and talent necessary to meet future challenges. At FedSync, people matter - both to us and to our clients.

Position Overview

We are seeking a highly organized and proactive individual to provide comprehensive administrative and program support to the Director, Division Chiefs, and staff within the DOT/FMCSA Office of Registration and Safety Information. This role involves managing daily office operations, supporting program activities, and ensuring smooth communication and documentation processes. 

Key Responsibilities

• Assist with daily office and program operations.
• Screen and manage incoming calls, visitors, and correspondence.
• Route and track incoming correspondence.
• Gather and assemble information, such as program manuals.
• Prepare and review correspondence and administrative documents for grammar, format, and accuracy.
• Develop and maintain tracking systems for incoming requests and information.
• Manage and maintain electronic calendars.
• Plan, coordinate, and oversee logistics for conferences and meetings.
• Create and maintain filing and supply systems.
• Arrange staff meetings and travel logistics.
  
  

Qualifications

• Education: High School Diploma.
• Experience: Minimum of 1 year in an administrative or program support role, including handling telephone inquiries, preparing correspondence, prioritizing tasks, and public interaction.
• Skills:
• Ability to handle a high volume of inquiries and manage multiple tasks efficiently.
• Strong analytical skills for developing and managing tracking systems.
• Expertise in customer service quality assurance and surveillance.
• Experience with evaluating customer interactions for accuracy and timeliness.
• Proven ability to summarize evaluation findings and provide clear recommendations for improvement.
• Skilled in providing guidance and training related to office functions and registration activities.
• Ability to communicate effectively with multiple FMCSA program offices and stakeholders.
  
  

Additional Qualifications

• Proficiency in Windows applications and Microsoft Office Suite, including Outlook, Excel, and Word.
• Strong interpersonal skills with the ability to work independently and as part of a team.
• Exceptional organizational skills and ability to meet deadlines.
  
  

FedSync Is An Equal Opportunity Employer

We do not discriminate based on race, color, religion, sex, gender, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

Acceptable background check including criminal history background check and drug screen.

Salary: $54672 - $61506 per year