Job Descriptions - Human Resources Department
Position:
Operations Coordinator
Department/Campus:
Campus
Reports to
Regional Executive Director
FLSA Status:
Exempt
Pay Grade:
Band IV
Job Type
Full-Time
Work Hours
Normal Work hours (215 days)
JOB ROLES: The Operations Coordinator ensures the smooth and efficient implementation of specific campus-level operational systems and procedures across multiple campuses. This role provides strategic oversight and direct support to Registrars, Attendance and Lunch Clerks, Medical Aides, and Campus Operations Managers-ensuring compliance with district policies, as well as state and federal regulations-while supporting school leaders in achieving campus operational goals. The Operations Coordinator focuses on enrollment, recruitment, attendance, registration, food service compliance, student records, transportation coordination, and other non-instructional systems essential to campus success.
QUALIFICATIONS:
* Bachelor's Degree from an accredited college or university
* 2+ years of experience in school settings; multi-campus support experience preferred.
* Strong understanding of school-based operational functions, systems, and compliance.
KNOWLEDGE AND SKILLS:
* Excellent verbal and written communication skills.
* Excellent interpersonal and customer service skills.
* Excellent organizational skills and attention to detail.
* Working understanding of human resource principles, practices, and procedures.
* Excellent time management skills with a proven ability to meet deadlines.
* Ability to function well in a high-paced and at times stressful environment.
* Proficient with Microsoft Office Suite or related software.
KEY RESPONSIBILITIES:
* Uphold and promote the mission, vision, and values of SST Schools.
* Directly supervise and support campus operations teams across assigned campuses.
* Monitor and ensure accuracy and compliance in campus processes related to:
* Student enrollment and registration (new, returning, transfers, withdrawals).
* Monitor daily student attendance and generate weekly reports to identify trends and flag at-risk students.
* Coordinate campus-wide attendance initiatives and campaigns to promote regular school attendance.
* Child nutrition programs, including compliance with free/reduced lunch applications and reporting.
* Student health documentation and support coordination.
* Student records management and timely submissions.
* Conduct regular campus site visits and audits to evaluate operational effectiveness and compliance.
* Collaborate with school leadership to align operational systems with campus needs and academic priorities.
* Provide onboarding, coaching, and ongoing professional development to Campus Operations Managers.
* Maintain documentation and ensure timely data submissions for audits, compliance checks, and district reporting.
* Serve as a liaison between campus operations teams and the regional/central office to ensure two-way communication and efficient problem-solving.
* Track and escalate issues that hinder operational performance or compliance to the Regional Director.
* Performs other duties as assigned.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:
* Light Work: may require occasional light lifting.
* Nights and weekend activities will be occasionally required.
* The position is in an office setting and may involve prolonged work at a desk in one location.
* Moderate travel is required.