About TabSquare

At TabSquare, we're redefining how restaurants connect with their guests. Our AI-powered platform delivers seamless, and personalized ordering and payment experiences that help restaurants drive higher revenue, streamline operations, and elevate guest satisfaction.

With thousands of restaurant partners across APAC and beyond—including Pizza Hut, Marrybrown, Sushi Tei, Paradise Group, The Coffee Club, and Secret Recipe—we’re proud to be leading the digital transformation of the F&B industry.

Headquartered in Singapore and operating in 10+ markets, TabSquare is a Delivery Hero company, backed by one of the world's largest food tech networks.

Learn more at www.tabsquare.ai

About the role:

We are seeking a Regional Key Account Manager focussed on our most important Enterprise clients.

In this role, you will play a pivotal role in driving commercial success and strategic account growth for TabSquare in Singapore, Malaysia, Indonesia, Australia and select few emerging markets in APAC, along with also managing few regional enterprise accounts.

This is a high-impact role that requires strategic account planning, stakeholder engagement, and hands-on execution to ensure revenue growth and long-term client success.

You will lead strategic initiatives to expand relationships with our largest enterprise clients, deliver value-based solutions, and ensure seamless onboarding and engagement. The ideal candidate will bring a strong background in enterprise account management, a passion for technology-driven solutions, and a deep understanding of the F&B or B2B SaaS landscape.

This position will report to the Vice President - Regional Business Development and Account Management based in Singapore.

Responsibilities:

• Own the success of high-value enterprise accounts across multiple countries, ensuring revenue growth, retention, and satisfaction.
• Develop and execute strategic account plans to drive revenue growth and retention for key enterprise accounts.Oversee strategic multi-market accounts where applicable.
• Build trusted partnerships with senior stakeholders within client organizations to identify opportunities for upsell, cross-sell, and long-term collaboration.
• Lead regular business reviews with clients, supported by data-driven insights and clear action plans for mutual growth.
• Monitor and anticipate client needs, addressing challenges proactively while ensuring high satisfaction levels.
• Identify trends in client behavior, industry developments, and competitor activities to shape account strategies.
• Partner with cross-functional teams including Product, Operations, and Customer Success to deliver outstanding value to clients.
• Maintain accurate forecasting and tracking of account metrics in the CRM system.
• Contribute to improving internal processes within the account management function.

Requirements:

• Overall, 10 plus years of experience in managing enterprise accounts, with approx. 4-5 years of experience in F&B space or B2B software sales in Singapore OR Regionally across APAC.
• Strong presentation skills with the ability to present to audiences in one-on-one or large groups settings
• Has client-centric approach to solution-selling, with the ability to influence and articulate a value proposition based on clients business challenges
• Highly motivated with an outgoing personality and a strong sense of accountability and initiative
• Willingness to travel (approx 1 week per month) and attend occasional client engagements outside regular hours.
• Tenacity and mental resilience to work in a high pressure environment and rise to meet challenging targets

What we Offer:

• Hyper growth company in a one of the hottest areas of F&B Tech, with unique exposure to driving Fintech and Artificial Intelligence in a vertical
• Chance to work with bright minds from across cultures and countries
• Opportunity to strengthen regional experience working across multiple markets in the region and internationally.
• Fast paced and dynamic work environment with an opportunity to grow rapidly
• A culture that promotes empowerment, autonomy, and new ideas, enabling employees to deliver the best work of their careers.