Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.

Join our Records and Information Governance Team as a Records Clerk located in our Austin office.

We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiatives, adaptability, and innovation, we invite you to join our team.

This role will be based in our Austin office, on an in-office basis. This role reports to the Regional Records Manager.

Position Summary

The Records clerk is responsible for performing general records tasks including maintaining client records for both on-site and off-site storage. Candidate must have the ability to work in an organized, efficient manner with strong attention to detail, while working independently with minimal supervision. Candidate should also be flexible to work overtime as needed.

Key Responsibilities

• Completes core Records services including:
• Label review, validation, printing, and provision
• Indexing material into RMS database
• Location tracking
• Onsite and offsite collection audits
• Processing collections for transfers for departing attorneys and clients
• Coordinate pickups and deliveries from offsite storage vendors
• Labeling and auditing of files under Ethical Wall or Legal Hold
• Locates and retrieves files in response to requests from authorized users
• Generates ad hoc reports from the Records Management database
• Assists with office moves and movement of files
• Performs other general administrative duties as assigned
• Monitors and audits access to physical and electronic confidential information
  
  

Qualifications

Skills & Competencies

• High attention to detail, outstanding organizational skills, and the ability to manage time effectively
• Excellent interpersonal and communication skills (oral and written), and professional demeanor and presentation
• Strong problem-solving skills, takes initiative and uses good judgment, and has excellent follow-up skills
• Ability to work under pressure to meet strict deadlines, adapt to a fast-paced environment to achieve business goals and objectives
• Highly motivated, self-starter who can work well under minimal supervision, as well as take a proactive approach in being team-oriented
• Recognize confidential, sensitive, and proprietary information and maintain confidentiality
• Ability to establish and maintain effective working relationships with all levels of the organization and collaborate well in a team
  
  

Education & Prior Experience

• High school diploma required; college degree preferred
• Experience working in an office setting preferred
  
  

Technology

• Proficiency with Windows-based software and Microsoft Word, Powerpoint, Excel and Outlook required
• Experience with Records Management Systems such as FileTrail or LegalKEY is a plus
• Excellent computer skills and the ability to learn new software applications quickly
  
  

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.