Company Description

THE MANOR AT BICKLEY is a renowned hotel wedding venue based in South London. Known for its exceptional service and dining experience, THE MANOR AT BICKLEY aims to provide an outstanding experience to every guest who walks through its doors.

Role Description

This is a full-time on-site role for a Reception Manager located in Bromley. The Reception Manager will be responsible for overseeing reception duties, ensuring customer satisfaction, handling customer service inquiries, and maintaining communication with guests and staff. Daily tasks include managing P.S Giestline Rezlynx, the reception area, coordinating with other departments, organizing schedules, and maintaining a welcoming environment for guests.

Qualifications

• must have Guestline Rezlynx experience or similar
• Customer Service and Customer Satisfaction skills
• Excellent Communication and Organization skills
• Experience with Receptionist Duties and handling front desk operations
• Strong interpersonal skills and ability to manage guest relations
• Ability to work efficiently in a fast-paced environment
• Experience in the hospitality industry is a plus
• Experience is using Resdiary, gmail and Venueflow is a plus