Hiring RAID Integration Engineer with Vodafone Intelligent Solutions (_VOIS)

About Job

Experience level: 2-5years

Location: Pune

About this Role:

We are looking for a skilled professional with expertise in RAID Configuration and Revenue Assurance tools like Cartesian, Mobileum Raid, or Subex -ROC tool, along with cloud technologies. The ideal candidate will have a strong background in product implementations, cloud environments, and telecom BSS applications.

Who are you:

• You have knowledge and experience in working and handling product implementations.
• You are capable of handling multiple requirements and stakeholders in complex implementations, focusing on optimizing margins for clients while driving efficiency initiatives across projects.
• You have hands-on experience in the development and testing of use cases and the delivery of projects.
• You have hands-on experience with at least one cloud environment (AWS/GCP/AZURE).
• You have a good understanding of cloud architecture, utilities, and the capability of solving/debugging operational issues on cloud implementations and architecture, especially on GKE clusters.
• You have exposure to revenue assurance tools like Cartesian, Mobileum Raid, or Subex -ROC tool.
• You have worked on operations and support and are able to perform and maintain existing scripts deployed on production and provide timely updates based on system monitoring and dashboard reports.
• You have good knowledge of telecom call flows.
• You have hands-on experience in Unix Shell scripting and SQL/PL-SQL.
• You have hands-on experience working with decoders for various downstreams to parse and load files with different formats (ASN, Binary, ASCII, XML).
• You have knowledge of telecom BSS applications such as switch, mediation, billing, IN, CRM, HLR, etc.
• You have hands-on knowledge of handling various validations in usage control and platform integrity and are capable of fine-tuning them based on customer needs.
• You have good knowledge of the ITIL framework.
• You are capable of handling the escalation of cases to stakeholders wherever required.
• You possess knowledge of best practices in FMS and RA operations for the latest fraud scenarios.
• You have excellent oral and written communication and presentation skills.
• You have knowledge of the project life cycle: SDLC, STLC.

What you will do:

• Handle product implementations and manage multiple requirements and stakeholders.
• Develop and test use cases and deliver projects.
• Work with cloud environments (AWS/GCP/AZURE) and solve/debug operational issues on cloud implementations and architecture, especially on GKE clusters.
• Use revenue assurance tools like Cartesian, Mobileum Raid, or Subex -ROC tool.
• Perform and maintain existing scripts deployed on production and provide timely updates based on system monitoring and dashboard reports.
• Work with telecom call flows and telecom BSS applications such as switch, mediation, billing, IN, CRM, HLR, etc.
• Handle various validations in usage control and platform integrity and fine-tune them based on customer needs.
• Follow the ITIL framework and handle the escalation of cases to stakeholders wherever required.
• Apply best practices in FMS and RA operations for the latest fraud scenarios.
• Communicate effectively and present information clearly.

What skills you need:

• Knowledge and experience in product implementations.
• Capability of handling multiple requirements and stakeholders.
• Hands-on experience in the development and testing of use cases and the delivery of projects.
• Experience with at least one cloud environment (AWS/GCP/AZURE).
• Understanding of cloud architecture and utilities.
• Exposure to revenue assurance tools like Cartesian, Mobileum Raid, or Subex -ROC tool.
• Experience in operations and support.
• Knowledge of telecom call flows and telecom BSS applications.
• Hands-on experience in Unix Shell scripting and SQL/PL-SQL.
• Experience working with decoders for various downstreams.
• Knowledge of the ITIL framework.
• Capability of handling the escalation of cases.
• Knowledge of best practices in FMS and RA operations.
• Excellent communication and presentation skills.
• Knowledge of the project life cycle: SDLC, STLC.

What skills you will learn:

• Advanced techniques in cloud architecture and utilities.
• Best practices in revenue assurance and fraud management.
• Enhanced skills in telecom BSS applications and call flows.
• Improved communication and presentation skills.
• Advanced knowledge of the ITIL framework and project life cycle.

About VOIS:

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. #VOIS #BeUnrivalled #CreateTheFuture About Vodafone: You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone. As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.