Job Description

Quality

This position supports quality, technical, and safety audits for contractor and supplier site assessments, as well as internal audits, including planning, resource coordination, evidence collection, report writing, and problem investigation. It also assists in resolving ILA quality issues and supports regional quality assurance activities for ILMEX and ILSA.

Location

Jeffersonville, IN

Why You’ll Love It Here!

• Attractive total compensation package
• Medical, Dental, and Vision benefits on day 1
• Annual merit-based performance wage increases
• Performance-based bonus opportunities twice per year
• Generous PTO package
• Family-like atmosphere that promotes growth and flexibility.
  
  

Purpose Of This Position

The purpose of this position is to support the planning, coordination, and execution of quality, technical, and safety audits for contractor and supplier site assessments, ensuring adherence to high standards and continuous improvement. This role also assists in resolving quality issues, supporting regional quality assurance activities for ILMEX and ILSA, and fostering strong relationships with suppliers to improve their quality systems and performance. Additionally, the position plays a key role in maintaining ILA’s quality system through internal audits, safety audits, and troubleshooting efforts.

Key Responsibilities

What You’ll Be Doing

• Assist in planning, scheduling, and executing supplier assessments and audits to ensure consistency, professionalism, and high-quality results.
• Prepare and maintain all necessary documentation, including assessment reports and supplier database records, to meet stakeholder requirements.
• Collaborate with suppliers to enhance their quality systems, processes, and performance, while supporting root cause analysis and corrective action activities.
• Participate in ILA's IATF quality system improvement efforts, including internal audits, training, and ongoing education initiatives.
• Support internal safety and environmental audits, including spot checks and assisting in troubleshooting production and distribution issues. What You’ll Need to Succeed as A Sales Customer Support Specialist
  
  

Qualifications/Company Information

What You’ll Need to Succeed as the Quality Systems Auditor and Coordinator

• Strong educational background with a bachelor’s degree in chemistry or a related science field.
• 3+ years of manufacturing experience in advanced industries (automotive, aerospace, pharmaceuticals) and 1-4 years of auditing experience.
• Proficiency in MS Office, document management software (SharePoint), and email platforms (Outlook), with strong overall PC skills.
• Excellent written and verbal communication skills, capable of effectively communicating with both technical and non-technical stakeholders.
• Strong analytical and problem-solving abilities with a keen attention to detail and the ability to manage multiple tasks concurrently.
• Leadership skills, including the ability to make informed decisions and work independently or as part of a team with minimal supervision.
• In-depth knowledge of quality management systems (QMS), ISO standards (e.g., ISO 9001, IATF 16949, ISO 14001, ISO 45001), and supplier quality management, with experience using quality control tools like FMEAs, Control Plans, and APQP.
  
  

About Idemitsu Lubricants America Corporation

Since 1992, Idemitsu Lubricants America Corporation (ILA) has been a leading provider of high-performance automotive lubricants, dedicated to innovation, quality, and sustainability, serving the needs of original equipment manufacturers and consumers across North America. ILA is a subsidiary of Idemitsu Kosan, based in Tokyo. Idemitsu has a strong focus on its people, demonstrated through our unique culture, together with competitive compensation, professional development, and a flexible work environment.

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Idemitsu is committed to a culture of inclusion and diversity - this commitment is embedded in our Core Values and lived through our actions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.