Hunter Douglas is the world's leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we've defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally. As a member of the Hunter Douglas family of brands, Mermet is the leading innovator of sun control textiles. Our care for people propels us to design only the highest quality fabrics to comfortably control environments and create better places to live, work, and visit. At Mermet, we are committed to advancing the technology of shading solutions. Meet the brand driving an industry forward! We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What's yours? Position Overview The Quality Manager will be responsible for policy interpretation and implementation.  What you'll do * Take ownership of the quality improvement and quality system for assigned areas and projects. This includes but is not limited to work instructions, process capability studies, quality improvement and customer communication. * Monitor, manage and report quality customer complaints to plant employees and management team. * Champion projects to improve product specifications and quality * Support Engineering and Production departments in establishing quality goals and audits. * Coordinate and communicate with customers or vendors with any corrective action plan and resolutions. * Administrate, analyze and close customer complaints as needed and as per Mermet protocol. * Analyze customer and plant quality audits / issues. Assign corrective actions to the appropriate departments and/or vendors * Enhance, maintain, and manage our purchased product qualification and inspection system. * Enhance, maintain, and manage our vendor certification. * Prepare and facilitate monthly quality training sessions for team members, provide coaching and development for team members. * All other duties as assigned Who you are * Bachelor's degree Quality Management, Engineering or a related field.  * 5 to 8 years of quality management experience, preferably in the textile industry. * Excellent communication skills.  * Strong knowledge in Six Sigma, Root Cause Analysis and Quality Management System. * Experience analyzing data and implementing effective quality management strategies.  * Proficiency in documentation and record management systems * Project Management experience * MS Office - Word, Excel, PowerPoint * Ability to travel 10 to 15%  What's in it for you? * Annual base salary range: $95,000.00- $128,000.00  * Bonus target range: 20-25% * Generous benefits package including medical, dental, vision, life, disability * A company culture that prioritizes internal development and professional growth * Time off with pay  * 401(k) plan with a degree of employer matching * Paid parental leave * Wellness programs and product discounts Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate's education, experience, skills and potential. Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. [#LinkedIn Recruiter Tag] [#LinkedIn Location Tag]