Responsibilities: Joe V's Smart Shop, the small Store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Come partner with us and combine your great customer service skills with our promise of 'lowest price, highest quality product.' As a Quality Control Expert I, you'll be the last quality control point we have in the market department to ensure we have the highest quality and freshest products for our customers. You'll prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards. You'll play a key role in communicating quality standards are being met. We are looking for: minimum age 18 (mandatory) customer service; initiative to complete all tasks communication and execution of high-quality standards ability to work in a fast-paced, high volume environment What is the work? Quality Assurance: Consistently executes the highest quality and freshness standards and communicates to ensure standards are met Inspects/audits market products and provides effective peer to peer, team-focused, feedback on meat product quality standards to the appropriate team Scans re-works and inventory to ensure accurate production lists Stocks and rotates items in market cases, frozen food cases, shelves, and coolers Reports missing signs and tags to the Market Manager or Shelf Edge team Ensures signs and tags are in place for all products in the department Ensures products are properly scraped and trayed per SOP Weighs, wraps, and uses mandatory PLU codes to label/price packages Ensures all meat is cut, trimmed, trayed, wrapped, and labeled correctly Minimizes shrink through proper wrapping, rotation, common language, and production lists for weighables Practices safety awareness at all times Customer Service: Provides great customer service by ensuring the best quality, packaged, wrapped, and labeled product for the customer Answers product-related questions and assists customers in making meat / seafood selections Food Safety / Sanitation: Ensures all wrapping equipment is maintained Organizes / cleans prep areas, freezers, coolers, wareroom, cases, and sales floor Maintains standards in safety and sanitation Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation What is your background? Minimum age 18 (mandatory) Retail market / food experience (preferred) Successful completion of and certification from Meat Quality Control Expert Academy Do you have what it takes to be a fit as a Quality Control Expert I at JVSS? Knowledge of all JVSS Quality Control Expert training aids and SOPs Knowledge of production rotation, department / store sanitation, shrink awareness Strong communication skills Customer service skills Ability to wrap product manually as needed Ability to partner and effectively communicate with meat cutting team Ability to manage multiple priorities and shift focus between tasks; attention to detail Ability to practice safety awareness at all times Initiative Can you... Function in a fast-paced, retail environment, in detailed and precise tasks Work with Customers, staying attentive to their needs Constantly* reach at waist, grasp Constantly be exposed to cold (non-weather) conditions Frequently be exposed to wet (non-weather) conditions Frequently stand, walk, reach at shoulder, bend, stoop, pivot, push / pull with arms, pinch, and make movements with ulnar deviation Occasionally reach overhead, reach at knee, reach at floor, squat, crouch, kneel, climb stairs, twist, and use fine motor movements Occasionally be exposed to loud noise Occasionally be exposed to fumes or airborne particles, and toxic or caustic materials Safely maneuver around moving mechanical parts Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs** While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day ** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 09-2021