Quality Assurance Supervisor

Rainham, Essex

NIGHT SHIFT, FULL TIME ONSITE

Please ensure you read the full job description, particularly the preferred qualifications prior to applying.

About us

Frive (formerly Lions Prep) is the UK’s highest-rated ready-to-eat meal delivery subscription, delivering tens of thousands of fresh, natural, chef-prepared meals to customers’ doors across the UK each week.

We are committed to our vision of creating 100% organic meals without the hefty price tag, freeing us from a food system that compromises our health for profit.

We work with people from all different backgrounds and communities and recognise our own biases. We strive to create a strong sense of belonging and believe we will be better equipped to achieve our goals by building a team that approaches problems from different angles, using different perspectives and experiences to solve problems. All qualified applicants will be considered and we have no regard for age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation the more the merrier, and together we can achieve greatness.

Mission:

We help busy people enjoy natural, healthy eating with ready-to-eat meals delivered to their door, proven to support their health goals.

Vision:

To transform health by revolutionising eating habits and restoring food to its natural form.

Values:

Empowerment: We empower our people to make strong, independent decisions with confidence

Transparency: We share information openly and with intention

Open Communication: We communicate directly and honestly

High Performance: We foster an environment that attracts, retains, and rewards high performance

Agility: We encourage flexibility in our people by reducing blockers and prioritising their creativity and productivity

Your impact

The Quality Assurance Supervisor is responsible for overseeing and ensuring compliance with food safety (DURING THE NIGHT SHIFT), quality, and regulatory standards in our premium ready-to-eat, food manufacturing environment. This role will lead Quality Assurance activities, supervise QA/QC personnel, and collaborate with cross-functional teams to drive food safety, quality standards and other continuous improvement initiatives.

Responsibilities:

• Supervise and manage the daily operations of the Quality Assurance (QA) team, including training, scheduling, and performance evaluations.
• Ensure compliance with food safety standards, regulatory requirements.
• Oversee the implementation and maintenance of HACCP and food safety plans.
• Conduct internal audits, inspections, and corrective action follow-ups to ensure compliance with all quality and safety protocols.
• Investigate and resolve non-conformances, customer complaints, and deviations, implementing corrective and preventive actions as necessary.
• Collaborate with production and operations teams to drive continuous improvement in quality and food safety.
• Assist in regulatory, third-party, and customer audits, ensuring proper documentation and compliance.
• Lead and support QA team in root cause analysis and problem-solving activities related to product quality and safety.
• Maintain accurate and organised records of inspections, test results, and quality documentation.
• Support training programs for employees on quality standards, food safety policies, and regulatory requirements.
• Stay up-to-date with industry trends, new regulations, and best practices to enhance the QA program.

About you

Qualifications & Requirements:

• Bachelor's degree in Food Science, Microbiology, Quality Assurance, or a related field (or equivalent experience).
• 3+ years of experience in quality assurance within a ready-to-eat food manufacturing environment.
• Strong knowledge of food safety regulations, including HACCP, GMPs, FSMA, and third-party audit standards (SQF, BRC, etc.).
• Experience leading a team in a fast-paced manufacturing setting.
• Proficiency in quality management systems, statistical process control, and root cause analysis is beneficial.
• Excellent problem-solving skills and attention to detail.
• Strong communication and leadership skills, with the ability to work collaboratively across departments.
• Ability to work flexible hours, including occasional weekends or shifts as needed.
• Proficiency in Microsoft Office and quality management software.

Preferred Qualifications:

• HACCP level 3
• Food Hygiene Level 3
• Internal Auditor certification or similar
• Physical Requirements:
• Ability to work in a food manufacturing environment, including exposure to varying temperatures and conditions.
• Ability to stand, walk, and perform repetitive tasks for extended periods.
• Occasional lifting of materials up to 50 lbs.

Staff Benefits:

• Private Medical Insurance
• 25 days Holiday + Public
• Salary Sacrifice Pension
• Bonus (paid out twice a year)
• 50% Discount off our amazing food
• Hybrid working pattern (update where applicable)
• Enhanced mat/pat leave
• Vitality PMI
• Mintago Financial Wellbeing Platform – includes workplace mental health support via MIND, Free Financial Service Advice and LOTS more

What's next?

This is an exciting opportunity for a motivated QA professional to play a key role in ensuring food safety and quality excellence in a fast-paced ready-to-eat food manufacturing environment. Apply today to be a part of our dynamic team!

If you are interested in learning more about the role and think this could be for you, then don't hesitate and apply now. We look forward to hearing from you and love hearing from people who are passionate about our purpose and vision.