Trip.com Group

Quality Assurance Manager

Shanghai, Shanghai, CN

3 months ago
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Summary

Main responsibilities:

1. Quality management of content: Responsible for the quality control of on-site tourism content, including but not limited to verifying channel information such as guides, attractions, travel hotspots, festivals, exhibitions, etc. To ensure the freshness, accuracy, and comprehensiveness of content information.

2. User experience and product quality standard design: Participate in designing user experience and quality standards, assist in establishing indicator systems, continuously monitor and evaluate the effectiveness of the quality management system operation;

3. Market trends and operational strategies design: Continuously maintain a high level of attention to the responsible market, including market hotspots and travel trends, work closely with product and R&D teams, corporate with the improvement of content operation efficiency.

Job requirements:

1. Love traveling and be familiar with the travel routes in different regions. More than 3 years of relevant work experience in the travel industry, with a deep understanding and keen insight into the tourism market, familiar with the characteristics of travel products and user needs;

3. Be professional to summarize and abstract problems, data analysis, cross team communication and coordination, logical thinking, and user thinking. Experience as a product manager is preferred;

4. Attentive, strong communication skills, strong sense of responsibility, able to adapt to changes, and adjust priorities and priorities in a timely manner according to the department's work direction.

5. Have a global perspective, English can be used as the working language.

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