Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! East Side Clinical Laboratory is one of the Sonic Healthcare USA (SHUSA) federation of laboratories, with operations in the Northeast. SHUSA is part of Sonic Healthcare Limited, one of the largest international diagnostic laboratory medicine companies in the world. We aspire to help people live better, healthier lives, delivering the highest quality laboratory information. LOCATION: East Providence, Rhode Island DAYS: Monday - Friday HOURS: 40/week Full Time Benefits Eligible Position Summary: Under the supervision of the Laboratory Director, the Quality Assurance (QA) Manager coordinates the activities of the Laboratory's QA department. The QA department is responsible for collecting data and information to enable the monitoring of high volume or high impact processes prone to error. The QA department summarizes and graphs data derived from a set of tracking indicators chosen by the Quality Assurance Committee and reviewed annually. The data is used primarily to identify opportunities for improvement and is summarized in various reports for ESCL Executive Management, Sonic Healthcare USA, and Medical Insurance Provider(s). In this role, you will: * Cultural Leadership - Continuously evaluate and assess the effectiveness of the QA system of ESCL and participate in improving the effectiveness of the processes and systems. Together with Laboratory Director, develop, implement and evaluate a quality management plan which ensures the delivery of high quality services to patients and clients. * Policy Responsibilities - Oversee Document Control Program. Prepare for and participate in accreditation inspections. Create policy and, in some cases, procedures as needed for review and approval by the Director to comply with CAP, local and federal government standards and regulations. Design, develop, and implement policies and/or procedures designed to meet the compliance requirements of the company, federal healthcare programs or other applicable fraud and abuse agencies. * Audit & Monitoring - Develop and implement the activities necessary to demonstrate an effective compliance program, including but not limited to, auditing and monitoring activities. Acts as ESCL's liaison with HIPAA Compliance Officer. Report HIPAA issues to Compliance Officer on a real-time basis. Conducts the annual HIPAA audit. * Training & Awareness - Available as resource for staff with customer services issues in order to provide the highest quality service possible. Present and advise on opportunities for improvement to the Director, and others. * Reporting -Participates in Quality Assurance Committee, which is combined with Manager Meetings, that annually reviews QA program, assesses efficiency of indicators during past year, and develops new indicators or retire old indicators. * Prepare for and participate in accreditation inspections. * Ability to remain current and interpret rules, regulation and policy affecting laboratories and/or locate source material such as CAP, CLIA, HIPAA, OSHA, Centers for Medicare and Medicaid Services and affiliated Medicare Administrative Contractors (MACs), and state regulators, etc. * Excellent communication skills at all levels of the organization both orally and in writing to convey information to promote compliance in the organization. * Detail oriented with ability to manage a demanding workload, exercise discretion, multitask and prioritize work effectively. * Demonstrate the ability to maintain cultural competence. All you need is: * Bachelor degree, preferably in healthcare related field. Compliance professional with experience in compliance, certification (or in the process of certification) in Healthcare Compliance. * Rhode Island Clinical Laboratory Scientist license or equivalent documentation from another state required (ASCP). * 3-5 years healthcare regulatory or compliance related experience, including management level. * Strong interpersonal skills required. * Ability to effectively operate in a matrix environment. * Excellent working knowledge of accreditation inspections, HIPAA, State Privacy Laws, Stark, and Proficiency Testing. Scheduled Weekly Hours: 40 Work Shift: Job Category: Laboratory Operations Company: East Side Clinical Laboratory, Inc. Our Mission: Highest quality laboratory testing Our Passion: Helping people live better, healthier lives When you join East Side Clinical Laboratories, you are well supported by everyone - from colleagues and management alike. We have a warm, welcoming culture which is laid back, but professional. Our management staff is attentive and helpful and coworkers enjoy working together. Here, you are not a number, you are a vital part of our workplace community. And, if you're motivated to standout, we'll give you every opportunity to succeed and grow. We'll give you: * Appreciation for your work * Flexibility * A feeling of satisfaction that you've helped people * Friendly coworkers * Opportunity to grow in your profession * Management that you will admire * Fun events throughout the year * Free lab services for you and your dependents * Medical, Vision and Dental Insurance | Long-Term disability | Voluntary term life | 401-K plus match | Paid Time Off| Paid holidays * A sense of belonging-we're a community! Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.