The Software QA Analyst is responsible for ensuring the delivery of high-quality software applications by developing and executing test strategies and plans. This role supports the entire software development lifecycle, with a strong focus on test design, execution, and quality control.

Required Experience

• Minimum of three (3) years of experience in computer systems administration with a concentration in software quality assurance.
  
  

Required Education

• Bachelor’s degree in Computer Science or a related field from an accredited college or university.
  
  

Required Skills and Knowledge Technical Proficiency:

• Expertise in software testing methodologies including test planning, strategy development, scenario creation, and test case execution
  
  
• Hands-on experience with SDLC documentation in both Waterfall and Agile environments
  
  
• Skilled in tools and systems such as:
  
  
• HP Application Lifecycle Management (ALM)
  
  
• LoadRunner, Unified Functional Testing (UFT)
  
  
• Oracle Utilities Suite: Customer Care and Billing (CC&B)
  
  
• Interactive Voice Response (IVR) systems
  
  
• Structured Query Language (SQL)
  
  

Familiarity With:

• PSERM, Oracle Meter Data Management (MDM), AutoCAD, and Outage Management System (OMS)
  
  
• Industry standards, organizational procedures, and legal/compliance guidelines
  
  

General Skills:

• Strong understanding of software quality assurance practices
  
  
• Ability to interpret and communicate technical information effectively (both written and verbal)
  
  
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, etc.)
  
  
• Competent in performing arithmetic calculations including rates, ratios, and percentages
  
  

Key Responsibilities Testing & Documentation:

• Develop and implement comprehensive test strategies and plans
  
  
• Analyze project requirements and technical documentation to generate detailed test documentation: traceability matrices, test plans, scenarios, and test cases
  
  
• Design, write, and execute both manual and automated test scripts
  
  

Test Execution & Quality Assurance:

• Conduct various forms of testing: functional, regression, integration, performance, and load
  
  
• Use tools such as HP ALM, LoadRunner, and UFT to execute testing activities
  
  
• Configure and maintain test platforms and ensure test data integrity
  
  

Quality Control & Reporting:

• Establish and monitor quality metrics, including test progress tracking with entry/exit criteria
  
  
• Perform audits to assess adherence to QA standards and practices
  
  
• Document acceptance criteria for client approval and support user acceptance testing
  
  
• Participate in defect review sessions, assist with triage, and recommend appropriate resolutions
  
  
• Prepare and deliver daily status updates and defect reports to stakeholders
  
  

Team & Administrative Support:

• Attend and contribute to team meetings and project planning sessions
  
  
• Perform other duties as assigned to support the quality assurance function
  
  Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.