RESPONSBILITIES:

• Provide UAT Execution Summary Reports (Clariti).
• Prepare internal QA test plans and SOPs.
• Prepare Jira and Zephyr configuration and usage guides.
• Develop and maintain a QA Dashboard with metrics (coverage, bugs, velocity).
• Create and update documentation for QA Environment setup.
• Deliver monthly progress reports.

SKILLS & EXPERIENCE:

• 3–5 years of QA/UAT experience with enterprise applications.
• Familiarity with Salesforce or Clariti platforms preferred.
• Hands-on experience with Jira and Zephyr (or equivalent).
• Previous work experience performing QA/UAT in enterprise environments.
• Able to write and maintain detailed test plans and cases.
• Experience working in Agile teams and collaborating across roles.
• Strong written and verbal communication skills.

TECHNICAL KNOWLEDGE:

• Demonstrated experience using Jira and Zephyr (or equivalent tools).
• Ability to write and manage test cases, traceability matrices, and QA reports.
• Familiarity with QA standards, internal testing frameworks, and Clariti or Salesforce-based platforms.
• Project Management Support.
• Experience coordinating with developers, analysts, and business units.
• Demonstrated ownership of QA timelines, defect triage processes, and reporting.

EDUCATION:

• Relevant degree or certifications in Computer Science, QA Engineering, Information Technology, or a related field.