Program Quality Assurance Responsibilities Investigates incidents as assigned. Review the incident reports and determine the direction of the investigation, complete all interviews, write a detailed investigation report within regulatory time frames. Uploading investigations in the state database within the regulatory timeframes. Ability to recognize any health and safety issues and report to appropriate parties. On call responsibilities may be required. Qualifications A Bachelor's degree or relevant investigator experience in Human Services or related field. Salary Commensurate with experience Location Rochester, NY Hours 40 Hours a Week Schedule Monday-Friday 8:30 - 5:00pm, must have some flexibility for interviews outside regular hours.