🌟 We're Hiring: QA Analyst! 🌟

We are looking for a detail-oriented and motivated QA Analyst to join our dynamic team in Singapore. The ideal candidate will possess strong analytical skills, a passion for quality assurance, and the ability to work collaboratively within a fast-paced environment.

📍 Location: Singapore.

⏰ Work Mode: Work From Office

💼 Role: QA Analyst

Job Title: Quality Assurance Analyst - L1

Purpose

Ensure process compliance and service quality through regular audits and analysis.

Key Responsibilities

• Conduct quality audits as per schedule.
• Share audit findings with clients and leadership on a daily/weekly/monthly basis.
• Perform weekly analysis to identify error trends and complete root cause analysis for top 2 issues.
• Communicate client updates and lead refresher training sessions to address skill gaps.
• Ensure adherence to audit schedules and meet audit coverage targets.