Description
POSITION DESCRIPTION:
We are seeking a Solutions Engineering Manager for our PV Solutions Engineering team. This role drives technical sales, manages customer relationships, oversees technical solutions, and collaborates with product management, sales, marketing, R&D, manufacturing quality, and legal. The ideal candidate supports the North American market, ensures profitability, and leads the sales engineering process. This position demands a deep understanding of PV technologies in the residential market, fostering technical customer interactions.
This role can be based in the San Francisco Bay Area CA, Irvine CA, or Atlanta GA, requiring up to 20% travel.
Responsibilities
- Lead sales-focused technical solutions for residential customers in the North American PV market.
- Own the technical pre-sales process, including compatibility, testing, certifications, contracts review, and site troubleshooting.
- Collaborate with global internal teams (R&D, product management, manufacturing, etc.) to align on the technology roadmap, product offerings, and timelines.
- Ensure the successful introduction and implementation of PV products, including third-party qualifications, product listings, and product documentation.
- Develop and manage customer relationships, providing timely and customer-centric actions for inquiries, complaints, and claims.
- Influence design and product development to meet customer requirements, ensuring that product offerings are aligned with market demands.
- Provide product training and actively promote Qcells North America solutions to customers and the sales team.
- Represent Qcells North America at trade shows and conferences.
- Maintain a strong understanding of industry trends and emerging technologies, participating in technical meetings and industry events.
- Contribute as an individual contributor for hands-on engineering tasks when necessary.
Required Qualifications
- A BS or MS/Ph.D. in Engineering or Physical Sciences (Electrical, Mechanical, Physics, etc.) with 3-4 years (or 2-3 years with MS/Ph.D.) of relevant experience in the PV solar or renewable energy industry.
- Strong expertise in PV, inverter, racking, and BOS compatibility for residential, C&I, and utility applications.
- In-depth knowledge of reliability testing, certification, listing, codes, and standards for PV systems.
- Hands-on experience in developing, applying, testing, and deploying PV products.
- Proven success in technical sales engineering or sales support in a fast-paced technology environment.
- Demonstrated ability to work with cross-functional teams and communicate effectively with both internal teams and customers.
- Excellent business acumen, with the ability to align technical issues with business results.
- Self-motivated with a proven track record of reliability, work ethic, and urgency.
- Strong communication skills, both verbal and written, with the ability to influence and build relationships with diverse stakeholders.
Preferred Qualifications
- Previous experience working in PV manufacturing, R&D, engineering, or applications.
- Experience in managing or influencing customer-facing sales engineering processes.
- Familiarity with the renewable energy market and technologies.
Physical, Mental & Environmental Demands
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements
normally expected to perform
regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
Mobility
Standing
20% of time
Sitting
70% of time
Walking
10% of time
Strength
Pulling
up to 10 Pounds
Pushing
up to 10 Pounds
Carrying
up to 10 Pounds
Lifting
up to 10 Pounds
Dexterity(F = Frequently, O = Occasionally, N = Never)
Typing
F
Handling
F
Reaching
F
Agility(F = Frequently, O = Occasionally, N = Never)
Turning
F
Twisting
F
Bending
O
Crouching
O
Balancing
N
Climbing
N
Crawling
N
Kneeling
N
The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.
- This target salary range is for CA positions only and should not be interpreted as an offer of compensation.
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