Description

Minute Media is a global sports & entertainment media and technology company with all technological needs developed in-house, end-to-end, within a dynamic, big-data environment. Minute Media’s platform serves as the company's backbone, powering its content and enabling the growth of other leading digital media brands. Our owned and operated destinations include The Players’ Tribune, 90min, Sports Illustrated, Mental Floss, and FanSided. For more information, visit www.MinuteMedia.com.

Minute Media is actively hiring a Publisher Account Manager to drive growth and success of its strategic publishers using the Minute Media SSP. While performing the role, the Account Manager will take full ownership of the customer relationship and collaborate with internal teams for ongoing optimizations.

Responsibilities

• Account management of Minute Media's premium and strategic SSP Publishers;
• Understand client strategic objectives & KPIs in order to be able to intelligently identify opportunities and effectively upsell and grow the partnership;
• Monitor and analyze metrics and proactively take initiative to improve results;
• Become a trusted advisor and single point of contact to the clients;
• Work closely with the different teams to solve issues, convey clients' feedback and general product improvements.
  
  

Requirements

What You Have:

• Proven 2-3 years of working experience as a Customer Success Manager in global B2B-focused SaaS (specifically in the display and video space)
• Strong technical problem-solving and self-learning skills
• Excellent written, verbal, and presentation skills, with the ability to convey data-driven insights
• Excellent English-speaking and writing skills
• Proficiency in Excel
• Ability to work on your own as well as a part of a team
• The position will sometimes require availability during weekends and after business hours.