Req. Description Level 1 (upto 4.2lpa) BE/B.Tech/B.Sc/BCA or equivalentCCNA Sec. or EquivalentOverall 2-4 years experience in network security with at least 1 year in managing Proxy / WAF / NDLP solutionsProficiency with management of Proxy / WAF / NDLPExperience in working with Windows, Linux, Unix environment Incident, problem, service request management & configuration management of Proxy / WAF / NDLP solutionsDay to Day BAU configuration changesProactively utilize network monitoring tools to isolate events before service degradation occursSupporting incident monitoring and incident analysis/response initiativesCoordinating with users to ensure timely and satisfactory resolution for any trouble ticketsTroubleshooting network, trasport, session, presentation and applications layersApplying security patches as requiredConducting daily performance checks on devices, periodic audits and compliancePerforming immediate troubleshooting as the situation dictates for any and all network outages as reported by users, sensors, and/or operational personnelImplement, and maintain network security policy, standards, and proceduresDeploying and maintaining access and security policies for Proxy/WAF/NDLP solutionsMaintaining service levels as well as oversight of the day to day configuration, administration and monitoring of the network security infrastructure in a 24/7 Co-ordination with OEM's for TAC support, RMA, replacement & reconfiguration of faulty devices/appliances Device configuration back-up as per the agreed schedule Level 2 (Upto 8 lakh) SupportBE/B.Tech/B.Sc/BCA or equivalentCCNA Sec. or EquivalentOverall 3-6 years experience in network security with at least 2 years in managing Proxy / WAF / NDLP solutionsProficiency with management of Proxy / WAF / NDLPExperience in working with Windows, Linux, Unix environment Hands on experience in commissioning and Implementation of various Proxy, WAF and NDLP solutions, experience in integrating with various management and authentication authorization tools (email, AD, IAM, SIEM)Experience in managing policies and exceptionsExperience in packet capture, analysis and troubleshooting toolsProduct knowledge of McAfee, F5, Zscaler, SSL, Routing Protocols, Dual Factor Authentication etc. Incident, problem, service request management, change management, configuration management & capacity management of Proxy / WAF / NDLP solutionsDay to Day BAU configuration changesProactively utilize network monitoring tools to isolate events before service degradation occursSupporting incident monitoring and incident analysis/response initiativesCoordinating with users to ensure timely and satisfactory resolution for any trouble ticketsTroubleshooting network, trasport, session, presentation and applications layersApplying security patches as requiredConducting daily performance checks on devices, periodic audits and compliancePerforming immediate troubleshooting as the situation dictates for any and all network outages as reported by users, sensors, and/or operational personnelImplement, and maintain network security policy, standards, and proceduresDeploying and maintaining access and security policies for Proxy/WAF/NDLP solutionsMaintaining service levels as well as oversight of the day to day configuration, administration and monitoring of the network security infrastructure in a 24/7 Co-ordination with OEM's for TAC support, RMA, replacement & reconfiguration of faulty devices/appliancesCreating technical documentation, as-build network diagrams, inventory control documentation, and security documentationInvestigate, isolate, and resolve incidents with documentation RCA as per the SLACo-ordinate helpdesk team, other IT support teams, application support teams to jointly troubleshoot and fix the high priority/severity incidents.Designing and implementing Proxy/WAF/NDLP solutions at DC/DR/Cloud and Branch office environmentsCreate and update knowledgebase in ITSM toolsCreation and updation of SOPS/RunbooksIdentify areas for automation of operational efficiencyWork to automate and integrate the tools with REST API/SDK with security dashboard, Infosec tools (AD, IDAM, PAM, SIEM, SOAR etc.)Patch updates, upgradation of Proxy/WAF/NDLP setup as per Bank's compliance and audit requirementsClosure of compliance and audits points as per the agreed timelines Job Type: Full-time Pay: ₹350,000.00 - ₹420,000.00 per year Schedule: Day shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Work Location: In person