**Note, we are currently looking for a Property Manager in the Virginia, Maryland and Washington DC area. While this role is primarily remote, we would look for this employee to visit all local properties weekly and out-of-town properties a minimum of three (3) times per year.

POSITION SUMMARY:

The Property Manager will be responsible for the day-to-day management and operations with a core focus of world-class customer service to our tenants. They will also lead, manage, and hold the Assistant Property Manager accountable as a direct report.

ACCOUNTABILITIES AND OUTCOMES:

• Lead, Manage, Accountability
• Tenant Service (Customer)
• Property Expense and Vendor Management
• Property Curb Appeal and Safety
• Vacancy Condition

TASKS AND RESPONSIBILITIES:

• Review asset business plans to understand short-and long-term goals associated with the property and plan accordingly
• Development and execution of annual property budgets and 5-year Capital Expense plans
• Scope, bid, negotiate, award and issue service / project contracts in accordance with procedure
• Provide exceptional white glove customer service to tenants
• Manage vendors to ensure maximum performance and service levels are being met per contract
• Work with construction Project Manager as needed for planned capital and tenant improvement projects
• Be available to travel to new assets as part of the Strikeforce team (along with asset management, leasing, and construction) to initially evaluate and provide feedback regarding condition of the property
• Visit all local properties weekly and out-of-town properties a minimum of three (3) times per year to ensure that assets are in a first-class condition and document each visit per established process
• Consistently visit tenants to maximize Landlord / Tenant relations and lease renewals
• Conduct property tours with lenders and prospective tenants
• Review third-party inspection reports and take/recommend corrective action where needed
• Provide 24/7 availability for tenant or property emergencies
• Review insurance reports to ensure that all vendor certificates of insurance are current
• Approve vendor payables regularly to ensure timely payment and dispute invoices with vendor if anomalies occur in vendor billings v. contract
• Assist Accounts Receivable Specialist, as needed, to maximize collection efforts and leverage tenant relationships
• Review work order reports to ensure that tenant work requests are completed per best practices and understand if correction/follow up is necessary
• Knowledge of accrual-based accounting
• Knowledge of CAM, Real Estate Taxes, and expense pools
• Review income statements monthly and provide variance explanations pursuant with established thresholds and by the monthly close schedule
• Provide alternatives to mitigate variance overages whenever possible and continuously drive NOI
• Issue insurance incident reports in conjunction with policy
• Manage direct reports in accordance with company policies in an equal manner that ensures high level confidentiality
• Lead and mentor staff to improve skillset and career potential
• Perform other duties as assigned

KNOWLEDGE, SKILLS AND REQUIREMENTS:

• Bachelor’s degree in business or related field or proven industry experience will be acceptable in lieu of Bachelor’s degree
• CPM, RPA, or other property management designation a plus
• Minimum 2 to 3 years of commercial property management experience
• Knowledge and experience of MRI, Nexus, and ID Plans or other Property Management software
• Data compilation and analysis
• Financial analysis knowledge and experience
• Project management experience a plus
• Effective verbal and written communication skills
• Demonstrated ability to manage multiple priorities and deadlines
• Ability to work extended hours, weekends, and holidays pursuant with industry demands
• Willingness to travel

WORK ENVIRONMENT:

Includes both a typical office or home-based office environment, with minimal exposure to excessive noise or adverse environmental issues, and regular local and/or overnight travel, including exposure to heat, cold, and inclement weather conditions. Mode of transportation for travel typically will include automobile and plane.

PHYSICAL REQUIREMENTS:

Ability to sit for prolonged periods of time.

POSITIONS SUPERVISED:

Assistant Property Manager(s)