The Property Management Coordinator is responsible for providing high-quality customer service and administrative support to ensure the smooth operation of a portfolio of mixed-use properties. This role serves as a primary point of contact for tenants, addressing concerns, coordinating services, and assisting in day-to-day property management activities.

Responsibilities:

• Act as the first point of contact for tenant inquiries and service requests, ensuring prompt and professional responses
• Coordinate maintenance and repair requests, working closely with vendors, contractors, and building management to ensure timely resolution
• Maintain accurate records of tenant communications, work orders, and property-related documents
• Prepare and distribute tenant notices, newsletters, and other communications
• Assist in budgeting, invoicing, and financial reporting related to tenant services
• Monitor and enforce building policies and procedures to ensure compliance with lease terms and company regulations
• Collaborate with the property management team to enhance operational efficiency and tenant experience

Qualifications:

• Bachelor’s degree in business administration, real estate, property management, or a related field preferred
• Previous experience in property management or a related role within real estate
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software
• Problem-solving skills with a proactive and customer-focused approach