Manage the day to day operations of the Patient Experience team and across the Montefiore Medical Center and the Montefiore Health System. Act as an associate advocate and ensure the program's compliance across Montefiore policy and procedures. Responsible for special projects, leading & supporting initiatives within the department as well as the Montefiore Medical Center, Montefiore Health System and outside vendors. Manage project finances and budget activities to maximize investment and increase efficiency. Gather, maintain and provide various reports and data. Support larger Network Performance Group initiatives as needed.

Qualifications

• Associates degree required
• Bachelors degree preferred
• 5 years of work experience required
• Experience with project management and quality initiatives.
• Excellent critical thinking skills as well as effective written, oral and presentation skills.
• A demonstrated commitment to professional ethical standards and a diverse workplace.
• Willingness to learn and acquire new knowledge and skills as required.
• Candidate must understand how to present clinical outcomes data for health care delivery systems with an emphasis on measurable clinical metrics.
  
  

Department: Network Performance Group Bargaining Unit: Non Union Campus: MOSES Employment Status: Regular Full-Time Address: 6 Executive Plaza, Yonkers

Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 224765 Salary Range/Pay Rate: $82,500.00 - $110,000.00

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

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