Company Description

About Sutherland:

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results

Job Description

Job Summary:

We are seeking a highly organized and proactive Project Manager / Scrum Master to lead cross-functional teams in the delivery of high-quality products and solutions. This hybrid role combines the structure and planning of traditional project management with the servant leadership and agility of Scrum methodology. The ideal candidate will have a strong grasp of Agile principles and excellent communication skills to facilitate collaboration and drive projects to successful completion.

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Key Responsibilities:

Project Management:

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop and maintain project plans, timelines, resource allocation, and budgets.
• Identify project risks and develop mitigation plans.
• Manage project documentation and ensure compliance with internal processes.
• Track project progress, deliverables, and milestones.
• Provide regular status reports to stakeholders and leadership.
  
  

Scrum Master Duties:

• Facilitate all Scrum ceremonies: Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives.
• Coach team members on Agile principles and Scrum best practices.
• Remove impediments that hinder the team’s progress.
• Promote a culture of continuous improvement and high team performance.
• Work closely with Product Owners to ensure a well-groomed and prioritized backlog.
• Protect the team from external interruptions and distractions.
  
  

Qualifications

• Bachelor’s degree in Computer Science, Business, or a related field (or equivalent work experience).
• 3+ years of experience as a Project Manager and/or Scrum Master.
• Certified Scrum Master (CSM) or equivalent Agile certification strongly preferred.
• PMP certification is a plus.
• Solid understanding of Agile frameworks (Scrum, Kanban, SAFe, etc.).
• Strong organizational, time-management, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Experience with project management tools such as Jira, Confluence, Trello, or MS Project.
  
  

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Preferred Skills:

• Experience in software development or technical project environments.
• Familiarity with DevOps practices and tools.
• Ability to manage multiple teams and projects simultaneously.
• Strong leadership and team-building capabilities.
  
  

Additional Information

Bachelor / master’s in engineering, MCA or equivalent

Experience: 8-10 years