Title :: Project Manager

Location :: 100% Remote (Need W2* and EST only)

Required Qualifications

Key Responsibilities

Platform & System Support

• Act as a subject matter expert across several digital systems that support a complex web platform.
• Provide day-to-day user support and coaching across systems (CMS, analytics tools, SharePoint/Teams).
• Troubleshoot issues, identify bugs, and liaise with technical teams as needed.
• Generate regular and ad hoc performance reports using tools such as Adobe Analytics, Excel and PowerPoint.
• Translate complex data into clear, actionable insights.
• Monitor key metrics and consumer journeys to inform decision-making and strategy.
• Understand the platform architecture and end-to-end consumer experience in detail.
• Gather and analyze internal and external user feedback to recommend platform enhancements.
• Ensure digital campaigns are set up correctly for tracking and performance measurement.
• Identify opportunities to improve processes and workflows; implement changes where appropriate.
• Source visuals and draft copy for internal and external campaign assets.

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Required Qualifications

• Intermediate experience with at least one content management system and Adobe Analytics—or a demonstrated ability to quickly learn and navigate similar platforms.
• Familiarity with Microsoft SharePoint and Teams (intermediate level preferred).
• Ability to distill complex information and present it in meaningful, audience-appropriate ways.
• Experience as a product owner, digital strategist, or similar role preferred.
• Work samples will be requested as part of the interview process.