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Rate: upto $80 on C2C

Title: Implementation Professionals

Location: Berkeley Heights, NJ / Omaha, NE (5 Days Onsite)

Job Description

This role requires a blend of technical expertise, project management skills, and client-facing abilities to ensure successful project execution and client satisfaction. Key Role

• Pivotal role within the Client Conversions and Implementations
• Collaborating with clients to manage conversion and startup projects.
• Involved throughout the entire project lifecycle, participating in Discovery, Data Spec Review, Software Development, System Configuration, Testing, Project Management, and Implementation.
• Planning, coordinating, and managing all activities within their assigned functional workstream areas, ensuring successful onboarding of new clients.
  
  

Key Responsibilities

• Project Management: Overseeing all aspects of assigned workstreams from start to finish, developing project plans, consulting with clients on solutions, managing key deliverables, and reporting on issues, risks, and status.
• Customization and Integration: Setting up and customizing various products and services selected by the client to ensure a seamless end-to-end integration.
• Custom Development: Ensuring that custom development is delivered as required for the client.
• Issue Resolution: Driving the resolution of issues through problem-solving, resource identification, and escalation.
  
  

Additional Skills

• Client Management: Effectively managing client expectations and delivering client-ready communications.
• Decision Making: Making information-based decisions.
• Multi-tasking: Handling multiple tasks in a fast-paced environment.
• Project Management: Managing many concurrent project deliverables, keeping clients and internal partners on task.
• Motivation: Enthusiasm to motivate others and commitment to being part of the team, supporting others to ensure the wider team's success.
  
  

Basic Qualifications

• Excellent written and verbal communication skills.
• Ability to effectively conduct meetings and presentations.
• Strong project management skills to keep deliverables on track.
• Excellent time management and organizational skills.
• Commitment to teamwork and supporting others.
• Enthusiasm and motivation to drive team success.
• Strong problem-solving skills and a motivated self-learner.
• Adaptability and ability to prioritize tasks with a sense of urgency.
• Ability to mitigate risks to project delivery.
  
  

Preferred Qualifications

• Experience in a client-facing role.
• Understanding of the Credit Card Issuing Industry and associated products.
• Experience with converting to new processing platforms.
• Previous conversion experience.
• Knowledge of platforms and products/services.
• Relevant credit card processing experience.