hackajob is collaborating with American Express to connect them with exceptional tech professionals for this role.

Project Manager

Gurgaon, Haryana, India

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ID: 25007280

Job Description

Work Location Options:

Hybrid

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Focus

Responsible for the planning, coordination, and delivery of Enterprise Communications Collaboration projects from initiation to implementation. Ensures visibility across other tech teams and business stakeholder groups of the status and any outstanding risks and issues. Identifies, supports, and/or actions next steps to resolve impediments to delivery. Ensures project meets compliance and regulatory obligations with the highest quality of deliverables. Will provide regular project status updates to peers and leadership.

Organizational Context

Individual contributor working in a team responsible for handling tech projects or programs. Will be an extended member of both engineering and operations team.

Role to be based in Gurgaon, India.

Key Responsibilities

• Drives execution on defined projects or tasks in low to medium-complexity environments
• Monitors and ensures compliance with SDLC standards
• Play the role of Tech PO for tracking attribution spends based on JIRA and Rally Mapping
• Support in Platform Health activities to ensure compliance
• Develops project plans and ensures that the scope and approach are fully understood by all stakeholders
• Monitors and communicates progress of project delivery by cost, scope, schedule and including the assessment of risks/issues
• Identifies the project critical path and closely manage those activities
• Identifies inter-team and external technical dependencies
• Works within and across team(s) to track status of risks, issues and impediments to the project delivery and escalate accordingly
• Provides and consolidates inputs for leadership updates on delivery status and key decisions needed to support project delivery
• Take meeting minutes and drive any actions assigned
• Tracks key project achievements and any lessons learned
  
  

Scope Impact and Influence

Responsible for tracking delivery, and activities related to low to medium complexity initiatives by adding to design discussions, issue resolution, and removing obstacles to ensure program goals are met.

Education And Experience

• Bachelor’s Degree in related field required
• Prior relevant Technology and business work experience
• Ability to work with Engineers, Product vendors to achieve project goals
  
  

Knowledge And Skills

• Ability to facilitate technical meetings and discussions of any technical challenges and systems design
• Ability to collaborate across teams and bring different opinions to consensus
• Ability to maintain a high attention to detail in a deadline-driven work environment
• Strong verbal and written communication skills with demonstrated experience engaging cross-functional stakeholders and business partners
• Understanding of project management process, project management software tools, templates, and management techniques
• Ability to coordinate change in a dynamic environment and influence others
  
  

Technical Core Competencies

• Adaptive Communication
• Agile Practices
• Industry and company knowledge
• Organizational Change Management
• Technical Acumen
• Technology industry Trends
  
  

Game Changers

• Adaptability
• Collaboration & Teamwork
• Continuous Improvement
• Curiosity
• Ingenuity
• Tenacity
  
  

Role Core Competencies

Functional

• Portfolio, Program, and Project Support
• Project Management
• Leadership
• Analytical Thinking
• Decision Making
• Influence and Negotiation
• Relationship Management
• Business
• Planning, Organizing and Documentation
• Problem Solving
• Technical
• Adaptive Communication
• Agile Practices
• Industry and company knowledge
• Organizational Change Management
• Technical Acumen
• Technology industry Trends
  
  

Benefits

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
  
  

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.