Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

The Project Manager, Creative is responsible for managing the development, implementation, and flawless execution of customer-facing and internal collateral that builds brand awareness, reinforces Holt Renfrew’s unique positioning, and enhances the luxury shopping experience. This role ensures that all creative content is delivered with precision, consistently reflecting the brand’s voice to drive traffic, engagement, and sales.

Responsibilities will include (but not limited to):

• Oversee the development and execution of all in-house creative initiatives supporting national campaigns, merchants, corporate, and store initiatives across digital (email, social, editorial) and print (in-store signage, packaging, visual merchandising, paid media) channels
• Oversee National Campaign programs from Ideation to execution in collaboration with Creative and cross-functional teams
• Act as the primary liaison for all creative briefs and project requests company-wide
• Develop, manage, and optimize workback calendars and workflows to ensure seamless seasonal creative development across all customer touchpoints
• Champion operational excellence by continually identifying opportunities to streamline workflows, improving processes and improve efficiency
• Assign and activate creative briefs, establish workback schedules, and manage critical paths to ensure timely execution of all creative deliverables
• Manage internal creative resources, including designers, copywriters, freelancers, and agency partners, ensuring high-quality output aligned with Holt Renfrew standards
• Track project deliverables, facilitate approvals, and translation request
• Oversee print production, vendor management, and press proof approvals
• Lead quality assurance and brand stewardship across all creative executions
• Manage administrative responsibilities such as invoicing, budget tracking, contracts and scheduling
• Manage stakeholder communication, training, and process adherence while overseeing daily creative production responsibilities

The ideal candidate:

• 5+ years of creative production experience in retail or agency settings
• Post-grad education in Marketing, Communications, or related field
• Skilled in print and digital media with multichannel content expertise
• Strong project management across timelines, budgets, and resources
• Experienced in leading teams and working with vendors and creatives
• Thrives in fast-paced environments, managing multiple deadlines
• Proven leadership and stakeholder influence
• Proficient in project tools (e.g., Monday.com, Asana) and MS Office
• Excellent communication and relationship-building skills
• Highly organized with strong multitasking ability
• Deep knowledge of branding and luxury marketing standards

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.