POSITION OVERVIEW

The Client Analyst plays a vital supporting role on large-scale, high-profile sports and entertainment design projects. Reporting directly to the CEO, this role ensures that communication, decisions, and data flow clearly between client stakeholders, internal teams, and external partners. Acting as both a project steward and detail-keeper, the Client Analyst distills complex information, captures key decisions, and drives follow-ups with clarity and confidence. This position requires sharp spatial awareness, meticulous communication and organizational skills, and a proactive mindset. The Design Director acts as a liaison between Architecture, Interior Design, Environmental Branding, Sales, Food + Beverage, and Client Project Teams. As the right hand to the Design Director, the Client Analyst ensures readiness for all meetings and engagements—anticipating needs and ensuring no detail goes unnoticed. This role is both client facing and team-facing, working closely with external stakeholders and large internal project teams to ensure alignment and clarity throughout all phases of the project.

QUALIFICATIONS

• Education - Bachelor or Master’s in Architecture, Real Estate Development, Construction Management, Interior Architecture, Interior Design or other related field of study is preferred.
• Experience - 5-10 years in a development or design-related role with experience supporting large, multi-stakeholder projects.
• Software Proficiency - Experience with Microsoft Suite, Adobe InDesign, Adobe Photoshop, Bluebeam and a working understanding of reading design drawings (Revit preferred).
• Industry Knowledge - Experience in hospitality or sports/entertainment design projects is strongly preferred. Specific Skills: Exceptional project management, communication, and interpersonal skills. Proven ability to guide clients and cross-disciplinary teams effectively throughout complex project lifecycles.
• Core Competencies - Active listening and strong note-taking, high emotional intelligence and executive presence, organizational excellence and detail-orientation, proactive problem-solving and clear follow-through, familiarity with architecture and interior design concepts.

RESPONSIBILITIES

• Support Design Director Across Projects: Serve as a critical point of support to the Design Director across multiple workstreams, ensuring clear organization, preparation, and follow-through on project decisions.
• Meeting Preparedness & Presence: Review agendas and project documentation ahead of meetings. Provide concise briefings, take structured notes in real time, and distinguish between action items, tracked issues, and critical decisions. Ensure the Design Director is fully prepared for any questions that arise. There should be no surprises.
• Post-Meeting Execution: Deliver timely, well-organized summaries and action plans to all relevant stakeholders. Track open items and deadlines. Ensure accountability, flag and communicate road blocks, and maintain momentum.
• Project Coordination & Documentation: Maintain and update timelines, organize feedback and design documentation, track approvals, and manage version control. Stay aligned with consultants and team leads to achieve fluid project execution. Ensure decisions flow through, and into, proper channels.
• Data Management & Information Recall: Track, digest, and recall a high volume of project information—supporting the Design Director in making informed decisions with accuracy and foresight.
• Client & Team Communication: Exude warmth, poise, and competence in all external communications. Help foster confidence in our process and ensure stakeholder interactions reflect the high-touch service of Mathias Collective.
• Strategic Anticipation: Think two steps ahead. Identify gaps in information or approvals before they become delays. Stay informed on relevant industry trends to support the work with fresh insight.
• Become a Trusted Advisor: Establish yourself as a trusted advisor and partner within Mathias Collective, external collaborators, and clients – reinforcing confidence and rapport across all interactions.

SKILLS & TRAITS

The magic of Mathias Collective is in the people. Some skills can be taught, and some traits are innately developed over time. Creating a space to grow professionally and personally is critical to the evolution and future of the company. Desired traits include, but are not exclusive to:

• Impeccably detail-oriented.
• Flexible and responsive, motivated, and ambitious.
• Positive attitude.
• Resourceful and Proactive: Demonstrates initiative and an “How Can I Help” mentality, with a keen ability to anticipate needs.
• Professional Maturity: Exhibits maturity and professionalism, especially in client interactions and team collaboration.
• Ownership Mindset: Embraces responsibility, respects others, and displays a respectful, service-oriented approach within the team.
• Engage collective team and leadership to work collaboratively with all teammates- “team player.”
• Curious - feels comfortable asking questions and seeking additional information.
• Passionate, knowledgeable, and curious about industry design trends and products.
• Share values of being trustworthy, inspired by transformation and change, connected, curious about design and business, visionary, and striving to be a valuable team member.
• Possess the self-awareness and vulnerability to find gaps to add to one’s personal value proposition and skillset.
• Has a growth mentality. Takes direction and is open to feedback.
• Possesses excellent client presence: articulate, sense of style, empathetic to internalizing client needs, high emotional
• intelligence, likable, quick on feet, well-read.
• Is a self-starter; takes initiative with creative & delightful ideas; asks questions.
• Is personally organized and can tolerate ambiguity; able to make order for oneself and others.
• Understand that the client is the top priority.

ULTIMATELY YOUR WORK SHOULD

• Enhance Project Execution: Broaden the firm’s ability to deliver high-design projects with precision, creativity, and efficiency by adhering to and refining established processes and systems.
• Delight Clients: Consistently exceed client expectations through thoughtful interactions, expert guidance, and stunning design results that reflect their vision and aspirations.
• Foster Operational Excellence: Improve the firm’s operational effectiveness by optimizing project management practices, streamlining work flows, and ensuring clear communication across all teams and collaborators.
• Drive Long-Term Impact: Build enduring client relationships through trust, professionalism, and transformative project outcomes, ensuring the firm’s continued success and growth.

WORK SCHEDULE AND EXPECTATIONS

Mathias Collective is located at 1005 17th Ave South, Suite 650 in Nashville, Tennessee. Office hours are 9a – 4p Monday through Friday. We set quarterly and annual billable targets per position that you will be expected to meet, which will require work outside of office hours. When and where you complete this work will be largely at your discretion.

COMPENSATION AND BENEFITS

• Competitive Salary
• 100% company-paid health insurance plan (medical, dental, and vision) – all plans are HSA eligible.
• 140 hours of paid time off annually.
• 10 paid holidays plus a week-long Winter Break.
• 401k – MCo matches up to 3% of employee contribution at 100% and up to 2% additionally at 50%.
• Work From Home Fridays: Option to work remotely and avoid meetings on Fridays.
• Think Like an Owner Bonus: Quarterly bonus based on firm performance.
• Paid garage parking at 1005 17th Avenue South

TO APPLY

If this role aligns with your skills and passions and feels like an opportunity where you’d truly thrive —we’d love to hear from you! Please email us at [email protected] with your resume, portfolio, and a brief introduction. We’re excited to learn more about you and your work!