Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, Worldpay processes the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

We’re looking for an exceptional, high-caliber Project Manager to join our ever-evolving Project Management Office to help us unleash the potential of our business, growing the business multiple-fold over the upcoming years.

About The Team

The Merchant Solution division - Global eCommerce is booming. With significant revenue increases year-on-year, the business is the engine room of our global strategy.

As experts in what we do, we operate across verticals that represent the most exciting opportunities for global eCommerce growth Digital Content, Global Retail, Airlines, Regulated Gambling and Travel and in doing so we are privileged to partner with many of the world’s most dynamic organizations. Our strategic aim is to drive differentiated value for our customers by increasing their profitability. To achieve this, we aim to reach more customers in more markets, in local language and with local payment options.

What You Own

• Act as the central go-to leader for all internal colleagues and external customers to support the onboarding of new Merchants
• Lead the China commercial and operations team, with support to other APAC countries, to ensure the timely onboarding of new Merchants
• Collaborate with Solution Consultants & Implementation Managers for technical requirements definition.
• Communicate actively with key internal stakeholders (Sales and Support functions) to drive the project to go live as quickly as possible, identifying risk, addressing concerns and escalating issues.
• Craft and execute the project plan incorporating all key dependencies, track project status, managing deliverables from all internal and external stakeholders.
• Broadcast regular updates to key stakeholders on project status, flagging risks and escalations to line manager or project sponsor.
• Produce weekly project status report to function heads.
• Work in partnership with the customer project manager, agreeing joint actions, tasks, and timelines.
• Collaborate with merchant to gather, collate & submit relevant documentation to ensure SLAs
• Work with relevant stakeholder from boarding and implementation to verify and validate all system setups to ensure accuracy for delivering customer delight and maximize commercial opportunity.
• Arrange customer demo and training on Worldpay products, systems and tools.
• Monitor merchant post-live progress and activities to ensure revenue is realized.
• Conduct project closure activities to formalize and communicate the project acceptance, handover documentation to accountable teams (Sales & CX) and complete a post-live review to identify areas of improvement.
• Explore process optimization methods to ensure efficiency of internal processes and procedures.
• Other related duties and special projects for process and operation optimization as assigned.
  
  

What You Bring

• A bachelor’s degree with strong track record in project management and knowledge of project management best practices.
• Skill of using project management software to create and manage projects reporting, e.g., Office 365, Salesforce.
• Excellent negotiation skills and the ability to work with all levels of an organization - internal and external.
• Critical thinker with ability to problem solve
• Strong analytical, planning, and organizational skills with an ability to manage competing demands with strong commercial acumen.
• Work Autonomously and manage multiple work streams simultaneously and resilience to manage internal blockers and find solutions.
• Experience working with third party vendors and outsourcing companies.
• Card payment and merchant acquiring product knowledge will be a nice to have but not essential.
• Excellent verbal and written communication skills and ability to interact effectively with executive level clients.
• An eye for long-term strategy and vision for process improvements.
• Great presentation skills, marketing experience is desired but not essential.
• A go-getter who takes on challenges upon oneself, bringing solutions to the table and making a different to people around.
  
  

What Makes a Worldpayer

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.

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Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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