Job Title: Project Manager
Location: Bangalore
Experience: 5+Years
Department: Implementation
About Convin
Convin is a leading Conversation Intelligence platform helping businesses enhance their
sales and customer service operations through AI-powered insights. We empower
organizations to optimize customer interactions, improve sales effectiveness, and drive
operational efficiency.
Role Overview
We are looking for an experienced Project Manager to join our Implementation Team,
responsible for managing the end-to-end execution of Convin's SaaS product deployment for
clients. This role requires a strong background in technical project management, SaaS
implementation, stakeholder coordination, and problem-solving to ensure seamless
and timely project delivery.
Key Responsibilities
●Project Planning & Execution: Develop, manage, and execute project plans,
ensuring timely and quality delivery of Convin’s solutions.
●Stakeholder Management: Act as the primary point of contact for clients, internal
teams, and third-party vendors, ensuring effective communication and alignment.
●Technical Implementation Oversight: Collaborate with Engineering, Product, and
Customer Success teams to ensure smooth integration and customization of
Convin’s platform.
●Risk Management: Identify potential project risks and dependencies, implementing
proactive mitigation strategies.
●Process Optimization: Continuously improve implementation frameworks, best
practices, and methodologies for efficient deployments.
●Monitoring & Reporting: Track project progress, report key metrics, and ensure
alignment with business goals.
●Cross-functional Collaboration: Work closely with Sales, Support, and Product
teams to enhance the client onboarding experience.
Required Skills & Qualifications
●Experience: 5+years of experience in technical project management, SaaS
implementation, or enterprise software deployment.
●Project Management Expertise: Strong knowledge of project management
methodologies such as Agile, Scrum, or PMP frameworks.
●Technical Acumen: Understanding of SaaS products, APIs, system integrations,
and cloud-based deployments.
●Problem-Solving: Ability to troubleshoot technical challenges and ensure quick
resolution during implementation.
●Communication & Leadership: Strong interpersonal and stakeholder management
skills with the ability to drive alignment across teams.
●Tools & Platforms: Experience with project management tools like JIRA, Asana,
Trello, or Monday.com, and familiarity with CRM platforms (e.g., HubSpot,
Salesforce).
●Process-Driven Approach: Ability to define, optimize, and document
implementation processes.
Nice to Have
●Experience in AI/ML-driven SaaS implementations or Conversation Intelligence
tools.
●Prior experience in customer-facing roles in a SaaS environment.
●Familiarity with SQL, data analytics tools, or scripting languages for
troubleshooting and analysis.
Why Join Convin?
●Opportunity to work in a fast-paced, high-growth SaaS startup.
●Be part of an innovative team building AI-powered solutions for global enterprises.
●Competitive salary, benefits, and career growth opportunities.
If you are a detail-oriented project manager with a passion for technology and seamless
software implementation, we’d love to hear from you! Apply now.
Why Join Convin?
Work in a fast-growing AI SaaS company at the forefront of conversation intelligence.
Exposure to enterprise clients and cutting-edge AI-driven solutions.
Collaborative, high-growth environment with opportunities for career progression.
Here’s What happens after you apply?
1. Within 4 days of your application - our HR team will contact you to schedule a quick chat with one of our founders.
2. If there’s a fit, the 2nd & 3rd rounds will be scheduled within a week.
3. The whole hiring process will be completed within 15 days of your application.
What makes this role a perfect opportunity?
● Expand your knowledge: You can buy a course or book worth Rs. 1000 every month (we reimburse it). And, the best part? It doesn’t have to be related to your job! It can be a novel, a gratitude journal, or anything that helps you learn something new.
● Holiday Allowance: INR 24000 allowance every year for travel anywhere.
● Learn Fast: Amazing amount of learning that will help you shape your career and pave the path for entry into one of the most lucrative industries in India right now.
● The fast-growing startup has no limits on what you can learn and gain in terms of experience.