Responsible for: The Project Manager will be responsible for establishing and driving strict project governance, inclusive of (but not limited to): Developing the project plan Risk/issue reporting and management Managing change requests and project scope Up-to-date tracking and reporting of projects (project status reports) Management of projects actions Managing project budget Managing stakeholders (both internal and client) Supporting and working with project resources The Project Manager will be required to work with a cross section of both internal and external stakeholders to ensure the successful delivery of a variety of medium to large sized projects and initiatives. And as such the capability to effectively track and report across multiple projects will be a critical responsibility. The Project Manager must have the ability to communicate across all organisation levels effectively. The role will require a significant level of autonomous decision making, ability to re-prioritise on the go, and to know when to escalate as required. Main Activities and Responsibilities: Ensure projects are delivered in alignment with the determined project framework (i.e. Waterfall, Scrum, Agile) Ensuring strict project governance and frameworks are established across projects under their purview Coordinating multiple streams or projects to represent a single view including development of Project Schedules, Risk Register, Actions Registers, Issue Registers and other associated project deliverables Identify and schedule project deliverables, milestones and tasks Driving the implementation of project framework and governance processes Ensuring specialised project management methodologies, tools, and templates are applied where appropriate Supporting and regularly engaging project teams to enhance the organisation’s project capabilities Supporting business resources in the implementation of projects and initiatives of all sizes Ensure client expectations are kept in line with Probe goals Identify, analyse, and manage change requests against the project scope Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and provide a safe and positive workplace Complete all necessary training requirements and professional development opportunities, self and team Core Competencies: Leadership Ensure team & individual Key Performance Indicators (KPIs) are met (if applicable) Role model & hold others accountable for demonstrating our values & behaviours Leads self and others through change when required Drive & implement innovation & improvement in function/team Performance Strong project management skills, able to manage multiple initiatives and projects end-to-end Strong prioritisation, business acumen and strategic thinking skills Resilient and adaptable to drive outcomes in a rapidly changing and fast paced environment Able to effectively present and communicate with all levels in an organisation Resilient and adaptable to drive outcomes that benefit probe and it’s clients in a rapidly changing and fast paced environment Manages own performance and development needs Systems Processes & Policy Ensure all policies & procedures are adhered to, including compliance obligations Client & Stakeholders Demonstrates company values with a ‘client first’ attitude Establish & maintain internal & external collaborative relationships, including with functional & industry associations, managers, peers, vendors Establish & manage effective relationships with key stakeholders, internal & external, including with functional & industry associations, vendors, Board & Executive team Financial Where appropriate implement & adhere to budgets & focus self & team on growth & cost management Key Skills and Capabilities: Excellent communication skills (written and oral) Ability to build relationships & work collaboratively with clients and organisational peers Ability to think critically, creatively, logically, and laterally Ability to work under pressure, to deadlines and excellent problem solving skills Ability to work autonomously and employ initiative to find solutions, prioritise and manage their time effectively Ability to effectively determine when and where to escalate to management (as well as use discretion) Qualifications and Typical Experience: Relevant tertiary qualifications in management or business discipline highly regarded Experience working in outsourcing or a BPO environment preferred Project Management qualifications will be highly regarded Experience working directly with clients or client facing projects High level of experience with stakeholder coordination and management Previous experience in a similar role critical Other Position Requirements: Overseas and interstate travel may be required for this role Position may need to work from multiple Probe or client sites Subject to business demands, additional hours may be required Job Types: Full-time, Permanent Pay: Up to Php120,000.00 per month Benefits: Company Christmas gift Company events Health insurance Life insurance Opportunities for promotion Pay raise Promotion to permanent employee Schedule: 8 hour shift Supplemental Pay: 13th month salary Experience: Project Management: 3 years (Preferred) working in a BPO environment: 2 years (Required) IT/Software development: 2 years (Required)