Manage medium-to-high complexity agile initiatives that span cross-functionally from ideation to production by providing oversight and alignment to CIBC Mellon strategic priorities.
Identify and address impediments that affect team progress, helping to remove blockers and drive continuous improvement by making recommendations to optimize productivity and sprint outcomes.
Provide proactive coaching and support to the agile team/POD in agile ways of working, helping to establish sustainable and effective practices.
Facilitate agile ceremonies and activities, ensuring teams stay focused, engaged, and continuously improving.
Responsible for the administration and maintenance of management tools (JIRA & Confluence).
Guide the agile team/POD in the best use of agile tools like Jira & Confluence, optimizing workflows and visibility.
Track key performance indicators to measure team progress and agile maturity.
Work closely with leadership to align agile transformation strategies with the organizations goals
Accountable for creating and sustaining adequate channels for open communication within the agile team/POD and external partners to promote a trusting and effective team environment.
Navigate and identify shared services functions (IT, regulatory entities, external partners, etc.) required by the agile team/POD in the delivery of objective key results.
Acts as an agile team/POD culture catalyst by fostering a mindset of transparency, accountability, empowerment and rapid-frequent value added results to internal and external customers.
Research agile knowledge and industry best practices to build long-term agility at enterprise level.
Support and coach teams in agile ways of working, helping to establish sustainable and effective practices.
Share agile knowledge and best practices to build long-term agility and accountability within the team.
Qualifications
Education/Experience
Undergraduate Degree or equivalent experience
Certified Scrum Master (CSM) or equivalent agile certification.
3–5 years of experience in agile coaching, scrum mastering, or related roles, with a track record of successfully guiding teams.
2+ years of exposure to product development and/or product management or any other relevant experience in the financial industry or similar.
Specific Knowledge & Skills (not Preferred Or An Asset)
Strong understanding of agile principles, frameworks (Scrum, Kanban, etc)
Hands-on experience with agile tools including Jira and Confluence.
Ability to coach, mentor, and influence teams to develop sustainable agile habits.
Excellent communication and interpersonal skills to foster a collaborative and high-performing team environment.
Strong facilitation and conflict resolution skills to enable team collaboration and effectiveness.
Analytical skills to assess and improve team performance, velocity, and workflow efficiency.
Strong problem-solving and conflict-resolution abilities.
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