Scheduled Hours 40 Position Summary Provide project management, facilitation and coordination for a variety of activities in support of IT project, program and portfolio management. Serves as a liaison to other departments. Job Description Primary Duties & Responsibilities: * Under supervision of the IT Project Manager, this position will assist with monitoring assigned projects, with coordination of resources and tracking of progress. * Ensure projects are completed timely and within departmental budgets. * Share with key stakeholders the project status and scope. * Assist in multiple projects and tasks in various stages. * Builds and maintains working relationships with sponsoring organizations, stakeholders, team members, vendors, and other departments involved in the projects. * Is familiar with a variety of the field's concepts, practices, and procedures. * Assist with coordination and resolution of IT issues with WUCA physicians, staff and practice managers. * Familiarity with Healthcare IT standards to ensure security and confidentiality of patient data. * Project coordination to include consulting from initial request to job completion. * Understand and document business requirements and existing processes as they relate to technology solutions. * Use technical project management methodologies and tools, resource management practices and change management techniques to ensure projects adhere to high quality standards. * Assist in developing project plans and schedules. * Generate reports regarding project status and facilitates communication efforts. * Compile and maintain project documentation and issues log. * Coordinate implementation activities across a broad range of functions and departments. * Assist in monitoring project schedules and taking corrective action and resolves issues to stay on schedule. * Schedule and coordinate requests for IT services across the university from a variety of systems to include faculty/classrooms, administrative, student and outside group requests. * Process and verify billing l support/services across the university via a variety of systems. * Perform other duties as assigned. Working Conditions: Job Location/Working Conditions * Normal office environment Physical Effort * Typically sitting at a desk or table Equipment * Office equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: Bachelor's degree or combination of education and/or experience may substitute for minimum education. Certifications: No specific certification is required for this position. Work Experience: Relevant Experience (2 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: No additional education beyond what is stated in the Required Qualifications section. Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: No additional work experience beyond what is stated in the Required Qualifications section. Skills: Adaptability, Cross-Functional Communications, Detail-Oriented, Effective Written Communication, File Management, Issue Escalation, IT Development, IT Service Desk, Meeting Facilitation, Microsoft Office, Microsoft Visio, Multitasking, Network Administration, Operating Systems (OS), Oral Communications, Organizing, Planview Enterprise One, Prioritization, Production Environment, Project Coordination, ServiceNow Platform, System Testing, Time Management, Working Independently, Written Communication Grade G10-H Salary Range $25.47 - $39.49 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal * Up to 22 days of vacation, 10 recognized holidays, and sick time. * Competitive health insurance packages with priority appointments and lower copays/coinsurance. * Take advantage of our free Metro transit U-Pass for eligible employees. * WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness * Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family * We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. * WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.