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Pune, MH, IN
Progressive Infotech Pvt. Ltd.
Progressive Infotech - Data Center Project Manager
Pune, MH, IN
2 months ago
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Summary
Key Responsibilities
Consult with clients to understand their IT infrastructure needs and propose tailored managed services solutions.
Design and deliver operational transformation strategies for client IT infrastructure, focusing on efficiency, cost-effectiveness, and innovation.
Drive business development activities, including identifying new opportunities, developing proposals, and closing deals.
Manage the P&L for the Managed Services division, ensuring profitability and sustainable growth.
Stay abreast of industry trends and emerging technologies in managed services to maintain a competitive edge.
Develop and implement go-to-market strategies for new and existing managed services offerings.
Lead the delivery of high-quality managed services, ensuring client satisfaction and adherence to SLAs.
Provide technical leadership and guidance to the team, fostering a culture of innovation and excellence.
Oversee the design, implementation, and maintenance of client IT infrastructure solutions.
Ensure the effective utilization of resources and tools to optimize service delivery.
Proactively identify and address potential service delivery issues.
Drive continuous improvement initiatives to enhance service quality and efficiency.
Lead and mentor a team of engineers, fostering a collaborative and high-performing environment.
Recruit, train, and develop talent within the Technology Center of Excellence.
Set clear performance expectations and provide regular feedback to team members.
Promote knowledge sharing and cross-training within the team.
Build a strong team culture that emphasizes client focus, technical expertise, and continuous learning.
Possess a deep understanding of the modern IT infrastructure landscape, including :
Data Center (Server, Storage)
Microsoft Stack and Linux Stack
Public Cloud (AWS, Azure, Google Cloud Platform, M365)
Network (LAN, WAN, SD-WAN, WiFi)
Security (Endpoint, Network, Cybersecurity)
Databases (various platforms)
Demonstrate proficiency in using managed services tools, including ITSM, ITOM, NOC, and AIOPS platforms.
Experience with SOC (Security Operations Center) is a strong advantage.
Required Skills And Experience
12-15 years of relevant experience in building and managing IT infrastructure services for mid-to-large clients.
Proven track record of success in business development and P&L management.
Strong technical expertise in the areas mentioned above.
Excellent leadership, communication, and interpersonal skills.
Client-centric approach with a focus on delivering exceptional service.
Ability to work in a fast-paced and dynamic environment.
Strong analytical and problem-solving skills.
Bachelor's degree in Computer Science, Information Technology, or a related field.
Master's degree preferred.
Relevant certifications (e.g, ITIL, AWS, Azure, etc.) are a plus
(ref:hirist.tech)
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