Programs Specialist Department: Programs Employment Type: Part Time Location: Seattle, WA Reporting To: Anna Gore Compensation: $28.00 - $42.00 / hour Description Alta Planning + Design seeks a part-time TDM Program Specialist Level I or II for our Seattle office. This role is a great opportunity for someone who believes in the importance of active, multimodal, and sustainable transportation. If you are looking to join an innovative organization and do work that connects people to places while advancing social justice, safety, and environmental resilience, apply with Alta today! This is a part-time, temporary, 10-15 hours per week position from mid-June to mid-September, with a possibility for extension. This position will include staffing in-person events outside of traditional business hours, including weekends and evenings. About Alta Alta Planning + Design is a sustainable transportation company dedicated to creating active, healthy communities through planning, landscape architecture, engineering, and education/encouragement programs. Alta was founded in 1996 when communities called for safer streets for people walking and bicycling as the non-motorized transportation movement developed into a profession in the United States. We pioneered the field of active transportation, evolving our planning and design work into a visionary global practice that empowers people to live active, healthy lives and gets them to where they need to go. Our core values and work bring about positive change by creating places geared toward moving people rather than cars, connecting community members to daily needs and human experience, and empowering every person to live an active, healthy life. As a global leader in mobility innovation for over 26 years with over 200 staff, we are dedicated to connecting people to places by working across disciplines and scales to address social justice, safety, and environmental resilience. Day to Day While no two days in this role are exactly alike, here are common work activities that will make up your week: * Applying transportation demand management (TDM), business, and organizational development principles to help shape and implement successful projects, programs, and initiatives supporting multiple transportation agencies across the Pacific Northwest. * Shaping and implementing programs focused on shifting travel behaviors toward using active and shard modes of transportation within diverse communities, particularly in Seattle, King County, and the Seattle metropolitan area. Programs may be commute-focused, transportation equity-focused, or focused on supporting Safe Routes to School. * Participating in employer-facing outreach, transportation program related sales, and partnerships, with the support and collaboration of other team members and local partners * Planning and staffing outreach efforts such as community events, transportation fairs, employee benefits fairs, lunch and learns, tabling at local fairs and festivals, and other in-person engagement tactics. * Supporting transportation mode-specific campaigns, such as Bike to Work Day, travel behavior incentive programs, and Try Transit events. * Coordinating with community partners (e.g., neighborhood association representatives and nonprofit organizations) to organize custom community events for program participants (e.g., neighborhood walks, beginner group bike rides, group bus trips to community destinations) * Coordinating logistics, transporting equipment, and staffing/facilitating/leading planned events. Representing Alta's clients and specific programs warmly and professionally * Supporting data collection tasks to inform program measurement and evaluation, potentially including tracking event-related details and metrics (e.g., reach and materials distribution), conducting digital or verbal surveys and implementing focus groups. * Collaborating with and supporting project staff on varied tasks such as inventory management, material organization, meeting coordination, printing, mailings, flyer distribution, ordering food or supplies, and other logistics. * Communicating frequently and appropriately with project staff at Alta and Alta clients through email, Microsoft Teams, and/or phone. * Assisting Alta project managers with project management work, including data analysis, project reports, invoicing, and budgeting. Qualifications Required This position requires a combination of skills, experience and education including, but not limited to * Availability to staff in-person events outside of traditional business hours, including on weekends and evenings * Experience working directly in an outreach or customer service capacity with the public * Outgoing and able to connect with people from a variety of backgrounds * Interest in and knowledge of transportation options in Seattle and King County (e.g., walking, bicycling, transit, carpooling) * Ability to travel to various locations in the Seattle Metropolitan Area, the Alta Seattle office, located downtown, up to two days per week, and to effectively collaborate remotely; Driver's license not required * Ability to lift, carry, and transport 25+ lbs Skills, Knowledge, and Abilities: We understand that job descriptions often demand excellence in every area, so we've thoughtfully divided our requirements into essential and desirable skills. This helps both of us determine if this role is the right fit. Our ideal candidate has diverse skills and abilities and can contribute across various tasks and challenges. Here's a look at the qualities we envision for the person in this role: * Managing time and projects: Even if you have a lot on your plate, you have a good process in place to get work done, and to prioritize resources, initiatives, and timelines to exceed goals. * Collaborating and communicating with people: You thrive when working with others and don't hesitate to engage with your audience. * Sales: This role is not a traditional sales role, but one of the activities will be connecting with businesses, partners, and the public in collaboration with the Alta team and our client(s) to improve mobility and use of active and shared modes of transportation. You should be comfortable with: * "Cold calling" via email, phone, and other means to generate new leads. * Making connections and building relationships, then supporting those connections over time through the transportation services we provide on behalf of our clients. This includes in-person outreach to the public and direct outreach to businesses to reach new contacts. * Working with tools: You have experience with software, such as: * Microsoft Office tools (e.g., SharePoint, Word, Excel, PowerPoint, etc.) * Hybrid working tools (e.g., Teams, Zoom, Sharepoint, etc.) * Marketing tools (e.g., Canva, Adobe, etc.) * Project management software (e.g., Wrike, Basecamp, Asana, etc.) * General understanding of other platforms that directly aid in program delivery. * General understanding of survey platforms, such as Google Forms, Qualtrics, or Survey Monkey. Other Desired Qualities: * Experience working for a consulting firm, non-profit organization, or in a similar environment is preferred * Bachelor's degree in a relevant field preferred * Ability to answer in-depth questions about transportation options in Seattle and King County, including walking, bicycling, transit, and carpooling (including route selection, equipment, online resources and organizations, common concerns, etc.) * Knowledgeable (or highly curious) about behavior change, sustainability, transportation, TDM, city planning, community development, economic development, or related fields * Desire to positively affect the community, region, and environment * Eagerness to build and refine your skills * Experience interacting with diverse groups of people * Experience organizing and leading community events, classes, or workshops * Ability to communicate in Spanish or non-English languages is highly desirable