The purpose of this role is to be the day to day contact for client trading. Develop the Trading team and manage their development. Job Description: 12+ years of experience in delivery management for Programmatic & Display accounts Manage a portfolio of client accounts and will be responsible for overall team operation Act as the first point of contact for client questions and requests will be responsible for ensuring all client SLAs are consistently met by the team Effective team management capabilities Pro-active leadership that encourages teams to perform to the best of their ability Manage client relationships. Deliver superior customer service and ensure organic business growth. Build and maintain relationships with clients often through regular calls and meetings Communicate to other departments in the organization to facilitate client requests Identify new client relationships and assist in pitches to potential new clients Give presentations about their organization’s products or services Conceptualize strategies and pro-actively provide ideas - act as a technical consulting partner to the business Assist clients in their effort to maximize revenue through yield analysis and optimization. Effectively manage the budget while optimizing the same towards optimal delivery. Manage a team of account executives and arrange training for them wherever necessary Generate accurate reports on the status of existing accounts and new business Drive HBR, QBR, MBR, etc., with the client. Work with the Head of Department in terms of resource management. Actively participate in hiring new people for the organization. Be responsible for the performance management system of the team members under their purview. Location: Chennai Brand: Paragon Time Type: Full time Contract Type: Permanent