Job Summary: The Comprehensive Community Services (CCS) and Childrens Long-Term Support (CLTS) Program Supervisor is a member of RISE’s Leadership Team. This person leads a team of staff who provide supportive Service Facilitation and supportive counseling to Children and youth under the age of 21 with ongoing mental health, intellectual, developmental and other disabilities needs, and substance use disorder. The CCS/CLTS Supervisor/is responsible for maintaining a small participant roster of program participants as well as providing administrative, clinical, and reflective supervision to staff within the program. Supervisory/Management 1. Facilitate weekly group team meetings and individual supervision, including reflective supervision, to ensure quality provision of services, service continuity, and achievement of contract goals. 2. Meet with Mental Health Director at least every other week for administrative/reflective supervision. 3. Assign incoming county referrals accordingly to staff and enter clinical information in HS Web App to facilitate enrollment. 4. Supervise daily activities of individual staff members to ensure smooth and efficient provision of services. 5. Employ staff recognition strategies to maintain staff morale and effectiveness. 6.Conduct regular audits of employee activities, including program participant-related and program-related paperwork, to ensure compliance with expectations. 7.Provide back-up/ secondary service facilitation to staff during regular business and after hours as needed. 8.Facilitate and participate in recruiting, hiring, and orienting new staff in the CCS/CLTS programs. 9.Determine techniques for planning and apportioning work among staff. 10.Appraise staff professional goals, productivity, grievances, and discipline. 11.Participate in CCS & CLTS program budgeting. 12.Monitor the workplace for safety issues and immediately correct when possible or consult with Mental Health Director if additional support is needed. 13.Attend monthly CCS Service Director’s meeting 14.Attend monthly CLTS Director’s Meeting 15.In collaboration with the Accounting Manager work on reviewing the financial wellbeing of the program and work towards the continued expansion of the CCS/CTLS expansion Direct Service 1.Provide back-up to staff in the Program as needed. 2.Provide consultation and guidance for all CCS/CLTS program participants and ensure compliance with established requirements. 3.Maintain a small roster of program participants and fulfill the service facilitator position responsibilities for these program participants. 4.Complete all program participant-related and program-related paperwork according to established timelines. 5.Complete CLTS assessments as required per State statutes. Administration 1.Complete training for CCS and CLTS program certifications upon hire. 2.Obtain and maintain Dane County CCS certification, Dane County CLTS certification. 3.Identify and manage training needs of the CCS/CLTS staff. 4.Ensure compliance with weekly Dane County audit paperwork. 5.Meet with CCS Service Director every two months for technical assistance. 6.Prepare reports required by contract or by County officials, Mental Health Director, or executive Director. 7. Complete agency-related administrative tasks such as time sheets, payroll, staff expense reports, earned time approvals, scheduling, program purchasing requests, etc. 8.Monitoring CLTS administrative timelines, 9.Monitor CLTS quality measurements. 10.Follow all State required mandates/expectations and County contract requirements. 11.Monitor and complete all State required High Cost CCOP forms. 12.Report and approve all critical incident reports with the State’s database 13.Monitors staff certification of both CCS and CLTS programs. 14.In collaboration with the Director of Mental Health Programs monitor CCS/CLTS contracts. Includes: waiver mandates, Medicaid, Contract adjustments etc.15.Attend all program related trainings and meetings. Program Development & Implementation 1.Prepare community presentations as needed to educate professionals and the community about the vision, mission, and services of the CCS/CLTS program and RISE. 2.Employ strategies to monitor adherence to best practice standards. 3.Analyze Program trends and make recommendations for changes when necessary .4.Work with RISE’s Mental Health Leadership team in developing and maintaining policies and procedures for the CCS programs. 5.Develop and maintain collaborative relationships with county referral sources to maintain program enrollment at or near capacity. 6.Develop and maintain collaborative relationships with community service providers and assist the staff in identifying and accessing community resources. 7.Attend monthly Dane County Department of Human Services CCS service director meetings and other community systems meetings as needed. 8.Attend monthly Dane County Department of Human Services CLTS service director meetings and other community systems meetings as needed. 9.CCS/CLTS Supervisor will develop policies and procedures required to meet the quality measures. 10.Develop policy, organizational goals, and participating on outside committees 11.Analyze program trends and make recommendations for program improvement strategies as necessary. 12.Prepare reports required for contract, county officials or Executive Director, Clinical Director, Accounting Manager. Required Qualifications: Bachelor’s degree in psychology, social work, sociology, or any other course of study approved by the CCS Provider Network Minimum 4 years of relevant experience serving individuals and families with significant mental health challenges Currently CCS certified or able to obtain certification within 3 months of hire Leadership experience in the community and/or in a formal supervisory role Experience and knowledge of navigating systems of care and creating linkages between participants and these services Experience working with others from diverse cultural backgrounds and a commitment to cultural humility and trauma-informed care Experience in working with individuals with Intellectual, development and other disabilities. Commitment to strengths-based, recovery-focused programming Ability to drive self and others via vehicle Daily access to a reliable vehicle, with valid drivers’ license and insurance Demonstrate strong written and verbal communication skills Proficient computer skills, specifically in current versions of Microsoft Word, Excel, Outlook, and Power Point; and willingness to learn new skills as needed or required Ability to pay attention to detail and a commitment to quality and the timely completion of duties Demonstrated ability to work as a member of a team Job Type: Full-time Pay: From $56,650.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person