Ingram Micro.

Program Manager

Williamsville, NY, US

Remote
Full-time
$74.4k–$119.1k/year
2 days ago
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Summary

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey! OVERVIEW: The Program Manager serves as the primary liaison between internal teams, business units, external partners, and Ingram Sales organizations. They coordinate efforts across assigned accounts and territories to drive revenue growth, deepen account penetration, and ensure customer satisfaction. Responsibilities include managing programs to meet goals related to delivery, quality, service, cost, and revenue, while aligning customer requirements with Sales strategies to increase engagement. The role requires a strong understanding of technology trends, end-user markets, and cross-functional disciplines involved in customer development. Program Managers should also be knowledgeable about relevant tools, vendors, and industry best practices. Engagement with industry associations and key end-user organizations may be expected. Familiarity with regulatory, compliance, acquisition, and contractual requirements is often essential. KEY RESPONSIBILITIES: * Develop and maintain a productive working relationship with project/program sponsors, customers, and Sales teams. This includes continuous attention to enhancing the business relationships with our customers and/or vendors both internal/external. * Interact effectively with all levels of internal and client organizations to ensure project/program success by weighing alternatives and determining appropriate strategies. * Work with project/program stakeholders as necessary to establish resource needs. * Organize recommendations, business designs and results into a clear concise format for communication to all levels of management associated with or interested in the project/program. * Develop detailed project/program plans, obtain, and confirm commitments, and track completion of tasks against the plans. * Provide primary consultation for the formulation of Sales strategy or plan for a supported customer to be used to execute in concert with business plans. * Work with various functional groups within the Sales organization to understand current processes, new processes in development, and methodologies to work towards implementing efficiencies. * Assist senior management with assessing business strategies based on a comprehensive understanding of Ingram Micro's core businesses. KNOWLEDGE AND SKILLS: * Technical product knowledge: Demonstrate a deep understanding of technology products and distribution channels relevant to the assigned product category. * Proficiency in computer applications: The role requires expertise in general computer applications, including Microsoft Outlook, Word, Excel, PowerPoint, and SharePoint. Additionally, the ability to learn and adapt to additional applications as necessary is crucial. * Sales and negotiation skills: Possess strong skills in selling and negotiation to effectively drive sales initiatives. * Communicate with executive-level associates internally and externally in an articulate and professional manner. Practice discretion and understand the appropriateness of communication and behavior. * Presentation skills: Proficient in delivering presentations that effectively convey information and contribute to the overall sales strategy. * Project management: The role involves managing multiple projects simultaneously, requiring effective organizational and time management skills. * Problem-solving: Display the ability to identify and solve problems to ensure smooth sales operations. * Attention to detail: Possess a strong diligence to ensure accuracy and precision in sales-related activities. * Independence and teamwork: The role requires the ability to work independently and as a team member, fostering a collaborative work environment. REQUIREMENTS: * General proficiency with various tools, systems, and procedures required to accomplish the job. * A four-year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1-year position specific experience. #LI-FY1 The typical base pay range for this role across the U.S. is USD $74,400.00 - $119,100.00 per year. The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range. At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties. Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check. Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

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