• Establishes the framework and conditions for smooth execution of the program.
* Pass on the program objectives to the company's functional departments, within their delegated scope of responsibility.
* Responsible for managing the program team.
* Manages all aspects of the program, including performance, cost, quality and lead-time aspects.
* Ensures that information shared with the customer is consistent.
* Interface with the customer to identify sales opportunities, develop action plans and grow the business.
* Pilot development programs and sustaining programs.
* Program, plan, input and manage task definitions, time frames, and manpower requirements.
* Develop and drive program objectives regarding Quality, Cost, Schedule, Technical Performance and Customer Satisfaction.
* Analyze and address risks and opportunities of the program.
* Responsible for periodic program reviews (including Lessons Learned meetings) during the overall lifecycle.
* Monitor problem solving, drive root cause analysis and recovery plans definition when needed.
* Coordinate interactions between departments to ensure the delivery of production and aftermarket activities, on-time, at the right level of quantity and quality.
* Conduct and prioritize program changes.
* Continuously evaluates the business case and drives continuous improvement initiatives.
* Responsible for the contractual requirements and commercial performances.
* Responsible for the bib/no bid phase (or management decision for an internal R&D project).
* With the sales or account manager, analyze the customer's needs and expectations and develop the business case.
* Coordinate the development of the non-recurrent and recurrent cost targets in relation with internal teams, reviews for completeness, and drives questions/improvements.
* Create the Program Management plan (deliverables, program schedule, stakeholders).
* Ensures completeness of the SOW compliance matrix.
* Coordinate activities to prepare the recurring costs, nonrecurring costs, schedule and proposals.
* Drive interfaces with the customer during the overall life cycle of the program.
* Drive the relationship between customer and the Integrated Program Team (IPT).
* Develop strong relationships with key customer personnel.
* Organize regular reviews with the customer.
* Communicate the voice of the customer within the organization.
* Lead the Integrated Program Team (IPT).
* Lead the IPT to meet the program objectives.
* Management of direct reports, where required.
* Matrix reporting from other sub-departments representatives (Project Management, Engineering, Configuration Control, QA, Manufacturing,
* Sales, Aftermarket interface, Supply Chain and Contract Management);
* Closely work with Export Controls and Trade Compliance to ensure process compliance and improvement.
* Coordination of cross-functional management team.
* Drive program performance indicators, including.