At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: Volunteer Program Manager At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Volunteer Program Manager. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer in delivering unparalleled care, we need a Volunteer Program Manager with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? * Work in a collaborative environment. * Be rewarded with a unique opportunity to make a difference. * Competitive compensation package * Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost * Opportunities for advancement * Comprehensive insurance plans for medical, dental, and vision benefits * 401(K) with employer match * Paid time off, paid holidays, family, and pet bereavement * Pet insurance As Volunteer Program Manager, you'll contribute to our success in the following ways: * Ensures that all activities performed align with the vision of Elara Caring's board of directors, executive team, and the leadership of the Hospice team. * Promotes Elara Caring's philosophy, mission statement and administrative policies to ensure quality of care. * Maintains patient and staff privacy and confidentiality pursuant to HIPAA Privacy Final Rule. * Identifies opportunities to integrate volunteers across all departments and develop new programs to maximize impact. * Acts as a primary liaison between volunteer coordinators and operational leaders, facilitating communication and addressing feedback. * Provides coaching, training, and feedback to ensure volunteer coordinators are driving continuous improvement and adherence to policies and regulations. * Build cross functional relationships with branches and departments to assist in collaboration and delivery of services. * Assures that there are sufficient volunteers and coordinators to consistently provide service time equal to no less than 5% of direct care hours. * Supervises and establishes goals and objectives with and for the volunteer program. * Documents and tracks appropriate volunteer statistical information, and volunteer program records as evidenced by evaluations and other volunteer demographic needs completed before expiration or due date. * Manages time and resources in a cost-effective manner regarding the hospice reimbursement methodologies. * Tracks and records volunteer hours and comprises a current and accurate volunteer cost-savings report; identifies trends. * Performs other duties/projects as assigned. What is Required? * Bachelor's Degree in a related field is required. * Bachelor's Degree in Social Work or Healthcare Administration is preferred. * 2+ years experience in a healthcare or hospice setting * Experience in providing volunteer coordination is preferred. * Knowledge of hospice philosophy and end of life care practices. * Proficiency with Microsoft Office * Able and willing to travel up to 25% to meet business needs. * Able to work a flexible schedule including weekends and evenings, in office and/or remote. * Able to build relationships with diverse groups of volunteers and healthcare professionals. * Sit, stand, bend, lift and move intermittently and be able to lift 50-100lbs. * Full range of body motion including handling, lifting and transfer of patients You will report to the Compliance Audit Manager. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to [email protected].