Golub Capital

Program Manager (Vice President), Operational Risk Management

Chicago, IL, US

Hybrid
Full-time
$135k–$155k/year
about 1 month ago
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Summary

Position Information Hiring Manager: Vice President Department: Operational Risk Management Department Overview The Operational Risk Management ("ORM") Department is responsible for the Risk Mitigation Framework. The Risk Mitigation Framework provides the process, tools and approach that are needed to support and enhance the control environment required to minimize operational risks related to Golub Capital's non-investment functions. The Risk Mitigation Framework was created to minimize material losses, provide process and internal control oversight, and anticipate potential material loss events. The Risk Mitigation Framework is comprised of a set of consistent and repeatable elements that allow Golub Capital to identify, assess, mitigate, and report on the operational risk profile of the firm. The Risk Mitigation programs include Risk and Control Self-Assessment ("RCSA"), Issue Management ("IM"), Vendor Risk Management ("VRM"), Business Continuity Management ("BCM"), and Internal Control Testing ("ICT"). Position Responsibilities The Vice President, Program Manager will play a role as a project leader, handling large-scale, cross-departmental organizational change and business transformation projects for the Firm's shared services organization. This role is heavily focused on execution and will partner closely with Fund Accounting, Operations, Treasury, and Technology Solutions teams. Responsibilities include but are not limited to: * Assist in the implementation and maintenance of the Firm's Operational Risk Management Risk Mitigation Framework, working closely with ORM team leads and internal key stakeholders * Quickly get up to speed on our project management standards and practices * Lead projects by implementing effective techniques and standards throughout project execution: * Work closely with business stakeholders and potential vendors to identify and relay requirements and to ensure project delivery meets all desired business specifications * Develop and monitor comprehensive project plans using the available project management tools * Closely partner with project sponsors and senior management * Meet with project team members to ensure plans are on track with project requirements, deadlines and schedules * Track project risks and issues, ensuring they are assigned and resolved as appropriate * Prepare status reports by gathering, analyzing and summarizing relevant information * Document process and decisions to ensure alignment across departments * Organize work and focus the team on what needs to be accomplished and prioritized * Be creative, flexible, "in the details" and influential while handling all phases of a project to ensure successful outcomes: * Exhibit resourcefulness in proactively identifying and engaging available resources and subject matter experts in related areas to achieve your goals * Cultivate strong and positive relationships with collaborators * Ensure that projects meet the highest quality standards and satisfy all specified business requirements * Demonstrate an ability to multitask and handle time and priorities under pressure and to meet deadlines * Proactively influence outcomes and advocate change Candidate Requirements Qualifications & Experience: * Bachelor's Degree and a minimum of 10 years of experience in financial services project management or relevant field (e.g., portfolio/program management, strategy, change management, etc.) * Experience implementing and converting loan operations systems (a plus) * The ability to manage and successfully lead a small team of project managers * High level of proficiency with Microsoft Office applications (Word, Excel, PowerPoint, MS Visio, SharePoint) * Subject Matter Expert in: Project Management Tools, Waterfall & Agile (preferred), Generative AI (preferred) * Certifications (Preferred): Project Management Professional (PMP), Certified Associate in Project Management (CAPM), etc. * Flexible and willing to adapt to meet the needs of the team * Self-motivated, team oriented and able to multi-task, including the ability to handle multiple and complex projects / programs * Proactive self-starter with a positive can-do and 'no job too small', 'no one size fits all' attitude * Meticulous with excellent analytical and problem-solving skills * Exceptional interpersonal, verbal, written and presentation skills across a variety of audiences * Committed to achieving goals with a strong sense of personal and team responsibility * Highly motivated and resourceful in a fast paced, complex environment; successful working both independently and as a team member * Ability to probe sensitive issues while maintain the highest level of integrity and objectivity * Enthusiastic about working in office and creating a Gold Standard hybrid work culture Critical Competencies for Success Our Gold Standards Model defines key behaviors and competencies across 4 dimensions: Leadership, Achieving Results, Personal Effectiveness and Thinking Critically. These behaviors and competencies drive our ability to win together. * Leadership: Role models in this area consistently focus on the right goals and priorities and continually develop themselves and others. Always team players, they influence and engage with others to contribute to a supportive and inclusive culture where all feel welcome. * Achieving Results: Role models in this area are high achievers who develop careful plans and deliver consistently and effectively. They hold themselves and others accountable for delivering high quality results, and they remove barriers to ensure others can contribute and grow. * Thinking Critically: Role models in this area understand our business, rely on analytical reasoning and seek diverse perspectives to solve problems. They are forward thinking, anticipating issues and addressing them in advance. * Personal Effectiveness: Role models in this area build strong relationships, treat others with respect and communicate effectively. They are driven to exceed expectations and are adaptable to changing circumstances. The department-specific competencies define the knowledge, skills and abilities that are needed to successfully perform the functional or technical work of this role. * Change Management: Communicates the benefits and the impact of refinements to internal processes or technology. * Innovative Mindset: Leverages an agile and creative mindset to drive innovative value creation, continuous process improvement and proactive learning through new technology, processes and people. * Risk Management: Identifies, forecasts and articulates ways to pursue and manage informed risks in ambiguous, complex or uncertain situations based on sound value propositions and an analysis of potential rewards and costs. * Technical Communication and Documentation: Documents and communicates technical processes and procedures in area of specialty to stakeholders. Adapts the level of detail and specificity based on the needs of the intended audience. * Industry Knowledge: Demonstrates an understanding of risk management and the Firm's position in the industry, including its complex structure and competitive advantage in the marketplace. Monitors industry trends and changes and recognizes their relevancy and implications. * Business Needs Assessment: Identifies business needs across departments within the Firm to understand the challenges, goals and problems that the business needs to solve and identifies appropriate technical solutions. * Project / Program Management: Manages projects and / or programs through planning, identifying resources, monitoring and communicating project activities and assessing impacts of project decisions. Compensation and Benefits For Illinois Only: It is expected that the base salary range for this position will be $135,000 to $155,000. Actual salaries may vary based on factors such as skills, experiences and qualifications for the role. The total compensation package for this position may also include other elements and discretionary awards in addition to a full range of medical, financial and / or other benefits (including 401(k) eligibility and various paid time off benefits such as vacation, sick time and parental leave) dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an 'at-will position' and the Firm reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance, Firm or individual department / team performance and market factors. Golub Capital is an Equal Opportunity Employer.

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