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Job Role: Program Manager
Location: Tyson s, VA
Visa's: W2 profiles has been accepted, no C2C. **
Develop and implement a comprehensive loyalty management program aligned with business goals
Understand the organization s strategy and vision, and drive and track goals and priorities
Provide strategic program leadership and drive program alignment in a matrixed, highly complex regulated environment
Drive development of the program roadmap, establish milestones, and implement metrics to track progress
Responsible for identifying critical issues and risks, proactively managing project opportunities/ issues/ risks, including timely communication to senior leadership with escalations as needed
Ensure the initiative is delivered on time within a challenging environment while simultaneously managing effective organizational change
Communicate program requirements across the organization, to both internal and external stakeholders as needed
Collaborate with senior leadership to align the loyalty program with broader company objectives
Act as a liaison between various internal departments and external partners to ensure effective program execution
Establish and drive regular meetings with teams
Align program goals with broader business objectives, ensuring that all initiative's chip into overall success of the program
Equivalent combination of education and experience is considered.
Bachelor s degree in marketing, business administration, or a related field
A minimum of five (8) years experience in leading cross functional programs and/or projects preferably in financial industry
Excellent project management skills, with the ability to manage multiple projects and change requests
Strong leadership and communication skills, conflict management, and negotiation skills
Work with cross functional teams and influencing others to work toward common goal
Organized, motivated, team-player, intellectually curious and able to thrive in a fast-paced environment
Working knowledge using the Microsoft Suite, including PowerPoint and Excel, clearly articulating findings and presenting solutions
Master s degree or equivalent
Project Management Professional (PMP) certification
Managed big projects from beginning to end, with accountability for program execution.