TITLE: Program Manager, Trust & Safety

ANTICIPATION DURATON: 4 months

LOCATION: Austin, TX - Hybrid

Project Overview:

Scams are a major business driver for Trust & Safety teams. We have several initiatives in place aiming to prevent user harm and protect safe revenue, including cross-functional partnerships and product launches in the financial services space.

Overall Responsibilities:

The candidate will focus on operational discipline for xPA scams core team initiatives and provide support for tracking, reporting, OKR planning, and communications for both xPA Scams and Financial Services.

Top Daily Responsibilities:

• Maintaining trackers/AIs to support core team specific tasks based on meetings with primary pillar leads + core pocs on the team.
• Tracking and reporting on P0 and non-P0 related critical path activities, including necessary follow ups with team members
• Support in OKR planning and prioritization exercises for the team.
• Support on comms collection for weekly/monthly updates and communication plans.

Mandatory Skills/Qualifications:

• Bachelor's degree (or equivalent experience) in engineering, computer science or a related field
• 4-7 years of proven Project/Program management experience in Trust & Safety related topics
• 1-2 years' experience in Tech industry
• Ability to work with Stakeholders from different teams
• Strong analytical, problem-solving and organizational skills.
• Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely.
• Proficient in Google sheets, Google docs, and any other program management tools.
• Relevant experience such as managing multiple projects

The hourly pay rate range for this position is $51.33 to $66.91/hr (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For immediate consideration, please forward your resume to [email protected]

If you require assistance or an accommodation in the application or employment process, please contact us at [email protected].

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.