We are seeking a highly skilled and experienced Program Manager based in Chennai / Hyderabad to join our dynamic Transformation & Innovation Office (a high-performing team driving impactful Innovation, Transformation, and Growth initiatives) and play a critical role in delivering exceptional results. This role demands a proactive, solutions-oriented individual with a proven track record of success in managing complex projects within fast-paced environments.

Responsibilities:

• Project Planning & Execution: Develop and manage comprehensive project plans, including scope definition, resource allocation, timeline creation, and budget management. Proactively identify and mitigate potential risks and challenges. This includes backlog and capacity management to ensure prioritization and efficient task allocation.
• Stakeholder Management: Effectively engage with diverse stakeholders, including clients, team members, internal leadership, and support functions (e.g., finance, human resources) to ensure alignment, manage expectations, and foster collaborative relationships. This includes regular communication, proactive issue identification and resolution, skillful conflict management, and efficient escalation management.
• Team Leadership: Guide and mentor high-performing project teams, fostering a culture of collaboration, innovation, and accountability. Provide constructive feedback and support team members in achieving their objectives. This includes team meeting planning and facilitating weekly meetings.
• Delivery Excellence: Ensure projects are delivered on time, within budget, and to the highest standards of quality. Continuously monitor progress, identify deviations, and implement corrective actions. This involves meticulous action item tracking and follow-up.
• Innovation & Problem-Solving: Contribute creative solutions to complex business challenges, leveraging innovative thinking and problem-solving skills to deliver impactful results for clients.
• Methodology & Tools: Proficiently utilize project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Jira, Asana, MS Project) to enhance project efficiency and effectiveness.
• Reporting & Aggregation: Serve as a key aggregator, consolidating project data and presenting it in a clear and concise manner.
• Data Visualization & Dashboard Design: Develop and maintain effective dashboards to provide clear, concise visualizations of key project and program metrics and progress.
• Employee Feedback Action Tracking: Monitor and track actions related to employee feedback platform to ensure timely resolution of identified issues.
• Finance & Ops Liaison: Act as a liaison between the project team and Finance and Operations teams, ensuring alignment on budget, resources, and administrative matters. This includes capacity reporting to optimize resource allocation.
• Communication: Prepare and present regular project status reports, highlighting key achievements, challenges, and forecasts. Maintain clear and concise communication across all stakeholders.
• Continuous Improvement: Actively participate in continuous improvement initiatives, contributing to the enhancement of project management processes and best practices within the team.

Qualifications:

• Bachelor's degree in a relevant field and postgraduate (MBA or equivalent) degree preferred.
• Minimum of 6 years of experience in project management, preferably with a top-tier consulting or business process outsourcing organization, with a proven track record of successfully delivering complex projects within a consulting environment. Experience in Innovation, Transformation, or Growth initiatives is strongly preferred.
• Demonstrated expertise in utilizing various project management methodologies (Agile, Waterfall) and tools. PMP certification is highly desirable.
• Exceptional communication, interpersonal, and presentation skills with the ability to effectively communicate with diverse (including executive) audiences
• Strong analytical and problem-solving skills with the ability to identify and resolve complex issues.
• Proven ability to lead and motivate high-performing teams, fostering a collaborative and results-oriented environment.
• Ability to manage multiple projects simultaneously while maintaining exceptional attention to detail.
• Strong understanding of business strategy and its application within project contexts.
• Experience working with diverse international teams (preferred).
• Excellent organizational and time-management skills with the ability to prioritize tasks and manage competing deadlines effectively.
• Proficiency in data visualization tools and techniques. Experience with dashboard design is a plus.

About Thryve

Thryve Digital Health LLP is an emerging global healthcare partner that delivers strategic innovation, expertise, and flexibility to its healthcare partners. Being a US healthcare conglomerate captive, we have direct access to deeper insights that help us accelerate our learning process and keeps us ahead of the curve. Thryve delivers next-generation solutions that enable our healthcare partners to provide positive experiences to their consumers. Our global collaborative of healthcare, operations, and IT experts creates innovative and sustainable processes for our clients, which keeps the ever-evolving consumers engaged and assists them in managing the future of their healthcare better. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Thryve is an equal opportunity employer and places a high value on integrity, diversity, and inclusion in the organization. We do not discriminate on the basis of any protected attribute. For more information about the organization, please visit www.thryvedigital.com