The Global Language Network (GLN) is a small not-for-profit that does a lot with a little. Our mission is to "use language as a tool to help fix our world" and we constantly strive to build a Network of Givers, for Givers, by Givers. Discover why we are rated #1 Best Language Classes in Washington, DC by Yelp! We are looking for a passionate and driven individual who believes in the mission of the organization, would like to help GLN grow and expand, and is looking to grow both personally and professionally in the process. The GLN Program Coordinator coordinates our main program - our language classes, which consists of coordinating our Teaching Fellowship (our teacher development program), coordinating our internship program, managing interns and volunteers, and coordinating the logistical aspect of our language classes (scheduling, coordination with teachers and partners, class registration, etc). Duties and Responsibilities: Coordinate our language program which includes overseeing class scheduling, teacher coordination, customer service, class registration, and ongoing logistics Coordinate our Teaching Fellowship which includes helping recruit new Teaching Fellows, managing the selection and on-boarding process of Fellows and providing ongoing logistical support as necessary Coordinate GLN's Volunteer and Internship Program which includes recruiting, training and managing GLN volunteers and interns Serve as a point of contact for the GLN broader member base and communicate with the general public (learners, supporters, etc.) Answer GLN office phone calls during the week and the occasional calls outside of office hours based on urgency (such as class emergencies or changes) Maintain GLN's partnerships which includes interacting with partner organizations on a regular basis and coordinating logistics when it comes to class hosting Provide support to and assist GLN's Executive Director and organizational leadership with daily operations as necessary Since we rely heavily on volunteers, flexibility in schedule is a must. Some volunteers can only meet after standard work hours (ie 6pm, 7pm)--in which case hours can be shifted around to accommodate. Note: We are a small, fast growing non-profit offering an increasing number of benefits: Paid vacation, sick leave, health insurance, and bonus and/or raise in salary based on performance. Generous 401k package with an employer match. Free language classes throughout employment. Amazing learning, growing, and self-development experience. Amazing network of contacts. Benefits: Immense opportunities for personal and professional growth Fun, diverse and creative environment Opportunity to learn languages with GLN for free after work Qualifications : Very strong emotional intelligence Excellent verbal and written communication skills Excellent customer service skills Excellent data entry, record keeping and other administrative skills Office experience and customer service experience would be particularly helpful background Very organized and timely Positive attitude, flexible, patient, good sense of humor, professional, and eager to learn and grow with the organization Hiring Timeline:* There are limited interviews available, so apply now! Interviews will be conducted in-person and via Zoom. The position will start as soon as possible. Training will take place in-person and via Zoom or Skype. If you can meet this timeline we look forward to reviewing your application! To Apply: NOTE: Please either send an email with your resume and cover letter, with a note that you saw this post on Indeed (preferred method) OR send your application through the Indeed website directly. Please do not send your resume/cover letter two times. If you decide to e-mail your resume and a brief cover letter, please send it to Andrew Brown at Apply (at) TheGLN.org and please make sure the subject says Indeed Program Coordinator Application. *Please be sure to include in your cover letter what relevant and qualifying experience you have in customer service, administrative work, and program coordination or program management. Be sure to share anything relevant, particularly related to management, customer service, or communication/writing, even if it was not an office job, such as restaurant, retail, other service industries, or even blogging. Only complete applications will be reviewed! International Applicants: Please be sure that your US residency or visa status allows you to have employment. At this time we will not be sponsoring work visas. LEVEL OF LANGUAGE PROFICIENCY Excellent English written and spoken communication. Must speak, read, and write English at a native or like-native level. Any level of any other language is a bonus but not at all a requirement. PROFESSIONAL LEVEL Entry level To find out more about GLN, please visit our website: www.TheGLN.org NOTE: Please either send an email with your resume and cover letter OR send your application through the Indeed website directly. Please do not send your resume/cover letter two times. If you decide to e-mail your resume and a brief cover letter, please send it to Andrew Brown at Apply (at) TheGLN.org and please make sure the subject says Indeed Program Coordinator Application. Job Type: Full-time Starting Salary: $40,000 per year ($36,000.00 per year, plus $4,000 bonus after completing 12 full months) ** **We give raises, bonuses, and promotions to dedicated employees who demonstrate success, commitment, and performance. Past employees have started at $35,000 and, based on performance and dedication, their salaries grew to $40,000, $45,000, $52,000, and $65,000. This position will receive $3,000 per month for 11 months and after the 12th full month of work, the employee will receive $7,000, for a total of $40,000. The employee is not eligible for the $4,000 bonus if she/he has not completed 12 full months in the position. Job Type: Full-time Pay: $40,000.00 per year Benefits: 401(k) 401(k) matching Employee discount Health insurance Paid time off Compensation Package: Yearly bonus Yearly pay Schedule: Monday to Friday Application Question(s): *Required: What is your email address? Work Location: In person