Responsibilities

Kforce has a client that is seeking a Program Manager in San Fransico, CA. Summary: We are looking for a strategic and driven Program Manager to lead high-impact, cross-functional initiatives that transform Quote-to-Cash (Q2C) processes across the company's B2B businesses-including Ads, Direct, Grocery, and other emerging verticals. This role sits within the Company's CAO organization and operates at the intersection of Finance, Product, Engineering, Sales, and Operations. It is critical to evolving and strengthening the Company's Q2C infrastructure to support the rapid growth of our B2B portfolio. You will bring clarity to complex problems, create alignment across teams, and deliver measurable business impact through exceptional program delivery, stakeholder influence, and strategic thinking. Key Tasks:

• Lead end-to-end delivery of Q2C transformation programs-spanning process optimization, system enhancements, automation, and organizational alignment
• Drive cross-functional collaboration with Finance, Accounting, Product, Engineering, Sales, and Operations to build scalable, tech-enabled Q2C capabilities
• Define clear program goals, milestones, and KPIs, and ensure execution stays on track through structured work planning and issue resolution
• Maintain program-level visibility and accountability through roadmaps, dashboards, and clear documentation
• Leverage tools like Asana to stay organized and drive execution across multiple workstreams
• Support change management and adoption efforts to ensure long-term success and team alignment
• Communicate effectively across a diverse range of stakeholders, including senior leadership-adapting messaging for both technical and non-technical audiences
• Build alignment and influence cross-functional stakeholders in a matrixed environment to drive progress and shared ownership
• Anticipate risks, manage dependencies, and proactively escalate issues to maintain momentum
  
  

Requirements

• 8+ years of experience in program management, finance/enterprise transformation, or strategic operations, ideally in a fast-paced, global, and cross-functional environment
• Deep understanding of Quote-to-Cash (Q2C) processes, with a focus on scalability, efficiency, and control
• Proven ability to deliver complex, cross-functional programs with measurable business impact
• Strong critical thinking skills with the ability to assess trade-offs and drive toward practical, data-driven outcomes
• Ability to think strategically, with a long-term mindset and an eye toward system and process-level implications
• Skilled at influencing across teams and functions, and building trust with stakeholders of all levels
• Executive presence with excellent verbal and written communication skills-comfortable engaging and presenting to senior leadership
• Highly organized and self-driven, with a disciplined approach to program delivery and a commitment to operational excellence
  
  

Preferred Qualifications

• Experience in enterprise or finance transformation, consulting, or ERP/CRM systems implementation (e.g., SAP, Oracle, Salesforce)
• Familiarity with B2B go-to-market models, including contracting, invoicing, and customer support workflows
• Exposure to change management and stakeholder engagement strategies
• Background in high-growth tech or platform companies
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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