Posting Details

I. DEPARTMENT INFORMATION

Job Description Summary

Program Manager, Relocation Services is responsible for planning, managing, and completing relocation projects efficiently. This role involves coordinating tasks, working with teams, managing vendors, and ensuring smooth project execution. The ideal candidate is organized, adaptable, and skilled in using technology to streamline operations while maintaining high standards.

Key Responsibilities

• Integration and Optimization of Monday.com:
  
  

○ Implement and optimize Monday.com for effective task management and team collaboration.

○ Provide training and support to team members as needed.

• Work Order Management:
  
  

○ Use AIM software or similar tools to manage and prioritize relocation requests efficiently.

○ Ensure timely response and resolution to work orders, maintaining high service standards.

• Task Tracking and System Updates:
  
  

○ Document, assign, and track tasks to ensure clear accountability.

○ Keep project tracking systems up to date and accurate.

• Vendor Coordination:
  
  

○ Coordinate with moving companies and vendors to schedulemanpower and workflows.

○ Monitor vendor performance to ensure adherence to schedules and quality standards.

• Invoice Handling:
  
  

○ Manage the invoice process, including timely entry, approval, and payment.

○ Address discrepancies or delays by coordinating with finance teams.

• Inventory and Procurement Management:
  
  

○ Oversee furniture inventory and ensure availability for relocation projects.

○ Work with procurement teams to place orders for upcoming requirements.

• Technical Proficiency:
  
  

○ Use tools like Google Workspace, Microsoft 365, and other project management software to support daily operations.

○ Streamline processes through efficient use of technology.

• Design and Visualization Work:
  
  

○ Create design layouts using AutoCAD, 3D software, Adobe tools, and Canva when required.

○ Provide visual aids to support project planning and presentations.

• Administrative Support:
  
  

○ Manage emails, digitize records, and handle ticket processing efficiently.

○ Perform general administrative tasks as necessary.

• Physical and On-Site Tasks:
  
  

○ Perform physical tasks and assist on-site as needed.

○ Maintain flexibility to work overtime or adapt to different roles as required.

Minimum Qualifications

Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Preferred Qualifications

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:

• Experience providing administrative support within a university administrative setting, with a proven ability to coordinate moving events, manage program logistics, and support facility and student needs.
• Proficiency in handling departmental projects, multi-tasking and coordinating time sensitive issues while providing great customer service is preferred.
• Strong written and verbal communication skills, including multiple communication platforms is preferred.
• The ability to hit the ground running and be a great team player is desired
• Experience with invoice processing and management is preferred
• Bilingual is preferred, but not required for the position.
  
  

II. POSITION INFORMATION

Campus Location: Foggy Bottom, Washington, D.C.

College/School/Department: Division of Safety and Operation

Family

Sub-Family

Stream

Level

Full-Time/Part-Time

Hours Per Week: 40

Hiring Range $27.00-$34.00

Work Schedule: 9AM - 5PM Monday-Friday, Saturdays When Necessary

Position Designation

Telework: No

Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search, Motor Vehicle Record (MVR) Search

Special Instructions To Applicants

This position does go between multiple campus locations: Mount Vernon, Foggy Bottom and Virginia Science & Technology Campus. The ideal candidate can drive the moving vans between locations. The position requires 5 days a week on-site at our Foggy Bottom Campus Location.

Position Type

Posting Number: T000896

Job Open Date: 05/06/2025

Job Close Date

Open Until Filled: Yes

Applicant Review Will Commence On

Background Screening Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.