MDA Edge

Program Manager

Redmond, WA

5 days ago
Save Job

Summary

Job Summary:
  • In this role, you will help deliver an outstanding onboarding experience for all new hires in our engineering organization leveraging your experience supporting the planning, execution, and evaluation of high-quality onboarding programs designed for scale.
  • In close partnership with a Sr. Learning & Development Program Manager and reporting to Manager, Learning and Development, you will manage program logistics and communication to drive program outcomes.
The impact you will have:
  • Manage global coordination of weekly onboarding program for 800+ new hires annually
  • Maintain program documentation including Wikis, process maps, reports, and more
  • Identify and recommend efficiencies to ensure program can scale
  • Organize program data from multiple sources and support reporting to executive stakeholders
Key Requirements:
  • 2+ years of program or project management experience
  • Experience with Google Workspace (Drive, Sheets, Mail, Calendar)
  • Experience in a multinational organization (US and international locations)
  • Experience with a Learning Management System (preferably Docebo )
  • Experience with other employee onboarding software tools or platforms is a plus
  • Experience with process optimization is a plus
  • Experience with executive communication and understanding of enterprise dynamics
Responsibilities:
  • Global program coordination: coordinate onboarding to provide a seamless experience for new hires joining across multiple US and international locations (weekly, 1.5 hours)
  • Program communication and calendar management: communicate program timeline and manage the weekly program calendar across three separate timings to drive participation (weekly, 1.5 hours)
  • Program documentation maintenance: consolidate and maintain program information across multiple sources to ensure information reliability and a seamless experience for new hires (monthly, 2 hours)
  • Process improvement: develop an advanced knowledge of the program and make recommendations to improve experience of new hires and ensure program can scale (quarterly, 4 hours)
  • Data organization and reporting: organize data from multiple sources (LMS, calendars) and support reporting to an executive audience (quarterly, 4 hours)
  • Trainer scheduling, coordination, and support: coordinate quarterly trainer scheduling for live sessions and respond to trainer issues as they arise (quarterly, 2 hours; weekly, 1 hour).

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