At Digital Turbine, we make mobile advertising experiences more meaningful and rewarding for users, app publishers, and advertisers - intelligently connecting people in more ways, across more devices. We provide app publishers and advertisers with powerful ads and experiences that captivate consumers, fuel performance, and help telecoms and OEMs supercharge awareness, acquisition, and monetization. In a rapidly evolving industry, we are constantly innovating and creating better paths of discovery to connect consumers, publishers, and advertisers across the mobile ecosystem.
We're building the future of app distribution-and we need a driven, detail-oriented Program Manager to help onboard and scale our ecosystem of app developers. In this role, you'll own and optimize the end-to-end onboarding experience for developers joining our alternative app store, ensuring it's smooth, efficient, and empowering. You'll work closely with cross-functional teams including Business Development, Tech & Product, and Legal to design, improve & manage onboarding programs that not only meet the needs of diverse developer profiles, but also help them launch and grow successfully on our platform.
Why Join Us? You'll be part of a mission to reshape how apps are discovered, distributed, and monetized-putting more control back in the hands of developers. If you thrive in a fast-paced, entrepreneurial environment and love building programs from the ground up, this is the place for you.
Please note that Digital Turbine is a hybrid work environment-only candidates either local (or open to relocation) to the Durham, NC location will be considered.
Responsibilities:
* Own the onboarding journey: Design and manage end-to-end onboarding programs that get developers integrated and publishing quickly. You will serve as the primary point of contact during the onboarding process-ensuring timelines, requirements, and key milestones are met.
* Act as a cross-functional hub: Collaborate with Product and Operations teams to identify friction points and advocate for improvements in developer tools and documentation.
* Improve systems and tooling: Identify gaps & develop onboarding resources (e.g., guides, checklists, etc) to support developer success at scale.
* Create feedback loops: Establish channels to gather developer feedback and translate it into actionable insights for internal teams.
* Measure and optimize: Define key metrics around onboarding time, drop-off points, and developer satisfaction-then iterate to improve.
* Own app approvals & updates: Monitor incoming applications and app updates and ensure apps are approved and loaded in a timely manner. Ensure installation failures are minimized by appropriately testing and monitoring process.
Qualifications:
* 4+ years of experience in program management, technical onboarding, or partner operationsProven track record of working cross-functionally to drive programs to completion.
* Excellent communication, project management, and stakeholder management skills.
* Familiarity with onboarding automation tools, CRM systems, and developer documentation is a plus.
* Experience working in alternative distribution channels or non-traditional app stores would be nice to have!
* Understanding of developer monetization models, including subscriptions, in-app purchases, or ads would be a bonus!
* Background in working with startups or independent developers would be awesome!
About Digital Turbine:
Digital Turbine (NASDAQ: APPS) powers superior mobile consumer experiences and results for the world's leading telcos, advertisers and publishers. Our end-to-end platform uniquely simplifies the ability to supercharge awareness, acquisition and monetization - connecting our partners to more consumers, in more ways, across more devices.
The company is headquartered in Austin, Texas, with global offices in New York, Los Angeles, San Francisco, London, Berlin, Singapore, Tel Aviv, and other cities around the world, serving top agency, app developer, and advertising markets.
We are honored to have achieved numerous awards as an employer of choice, around the world, including: BuiltIn's Best Places to Work Awards in 2022, 2023 and 2024, DUNS 100 Best Places to Work in Tech for 2023 and 2024, and BDICode's 100 Best Companies to Work in 2024.
Digital Turbine is an equal opportunity employer committed to exemplifying diversity and inclusion around the world. We welcome people of different backgrounds, experiences, abilities, and perspectives. We embed diversity in our mindset, products, and teams to empower an inclusive, equitable, and culturally fluent environment. Building and continuously fostering this culture within our teams makes us better collaborators, partners, and innovators.
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