Program Manager – Workday Implementation

Our client is transitioning from Oracle PeopleSoft to Workday as part of a strategic initiative to modernize key business processes. This project includes integrations with external systems to optimize efficiency, improve service delivery, and enhance user experience.

Key Responsibilities:

• Program Leadership:
• Establish and manage the ERP Program Management Office (PMO).
• Develop governance structures, including steering committees.
• Ensure scope, schedule, and budget align with organizational goals.
• Workday Implementation:
• Lead vendor coordination and day-to-day management of the Workday implementation.
• Ensure quality assurance, regulatory compliance, and timely delivery of milestones.
• Manage application decommissioning, data cleansing, migration, and archiving.
• Risk and Issue Management:
• Proactively identify and mitigate risks throughout the program lifecycle.
• Resolve issues efficiently and escalate as needed.
• Business Process Optimization:
• Facilitate reengineering of HR, payroll, finance, procurement, asset management, budgeting, and other processes.
• Drive standardization, improved integration, and reduction of manual processes.
• Change Management:
• Develop and execute plans to support adoption of the new Workday system.
• Address resistance to change and oversee training programs for end-users.
• Post-Implementation Support:
• Transition from project mode to operations mode effectively.
• Monitor system performance and recommend improvements.

Goals of ERP Transformation:

• Reduce risks by transitioning from inefficient systems.
• Streamline processes by consolidating redundant and shadow systems.
• Improve system navigation, reporting, and user-driven query capabilities.
• Enhance workflows and efficiency across departments while reducing data duplication.
• Adopt industry best practices and limit system customization.

Qualifications:

• 5+ years of program management experience in large software implementations across multiple departments.
• 2+ years of Workday implementation experience in a public sector environment.
• Preferred: Workday certifications.
• Excellent communication, problem-solving, and stakeholder engagement skills.
• Knowledge of project management principles and methodologies (e.g., risk mitigation, change control).
• Ability to work onsite and collaborate effectively across organizational levels.

This role requires a hands-on leader with expertise in Workday implementations, ERP systems, and cross-functional coordination.